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Security made simple

Learn how to spot  fraud and scams and report them.

Top three tips to stay safe from scams

1. Check the source

Criminals are experts at impersonating people, banks, police and other organisations. Look for official contact details and type directly into your browser instead of clicking on links, attachments, or scanning QR codes

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2. Trust your instincts

If something feels wrong, it's likely a scam. Be wary of being pressured to act urgently.

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3. Protect your info

Never share your banking login details, passwords, or personal information. Remember, only criminals will ask you to move your money to a safe account.

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The most common scams in the UK

Protecting yourself scams is essential for your financial security. Our guides help you spot and avoid scams.

Impersonation scams

Scams where someone pretends to be you or someone you trust.

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Purchase scams

Scams when buying products or services.

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Investment scams

Scams targeting your investments.

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Romance scams

Scams that exploit love and friendships.

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Stay safe on your favourite channels

Fraudsters are becoming more sophisticated and will use the channels you rely on, even search engines, to try and steal your and details. Read the guides below to help protect yourself.

Report a fraud or scam

How we're protecting you

To see more ways we protect you, visit our 'How we protect you' guide.

 

Take Five to Stop Fraud

Led by UK Finance, Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.

Criminals want your money and they are experts at getting it.

They will go to great lengths to impersonate people, organisations and the police, using calls, emails, texts and social media to manipulate you.

Even the savviest person can be tricked into revealing security details or sending them money.

Take a moment to stop and think: it could protect you and your money.

Reporting a security vulnerability

Our fundamental purpose is to keep our customers safe and secure and that’s why we take the security of our systems seriously. Please tell us if you think there's a vulnerability.