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UK proof of identity and address
What you need to open a bank account
Want a NatWest bank account?
If you’re looking to open a NatWest bank account, you’ll need a few things first. Our guide covers the document types we’re likely to ask for and where you can find them.
We offer a range of bank accounts, with different features that may fit your needs. For most of our current accounts, you need to be aged 18+ and a UK resident. There are a few exceptions. Some of our accounts have extra eligibility criteria required to apply. If applicable, you can find these on the webpage for the account you're interested in. If you aren't a resident in the UK you won't be able to open a bank account with NatWest.
What do I need to open a bank account in the UK?
When you're applying for a bank account in the UK, you'll usually be asked to prove your identity and address. There are different types of documents that different banks accept for you to prove where you live and who you are. Are you new to the UK?
Proof of ID
Identification is needed to prove you are who you say you are. This can include:
- Your passport.
- A full or provisional UK driving licence (you can often use this to prove both your identity and address).
- An EU ID card.
Information Message
Proof of address
Your bank will need to check your address, so they know where to send statements and any other info. Proof of address can include:
- A recent utility bill.
- A recent bank statement.
- Tax documents.
- A full or provisional UK driving licence.
Information Message
Why do banks ask for proof of ID and address?
- We work hard to prevent money laundering. This is when criminals try to disguise money that has been made illegally to use it for their own benefit.
- Criminals often attempt to open a bank account using fake or stolen ID. We try to stop this by verifying all our new customers with proof of identity and often their current address.
- If you’re applying online, we try to complete this electronically using our security partners DigiDocs or HooYu so please have your ID to hand before you begin your application.
How can you prove your identity online?
We want to get your account up and running as soon as possible so we’ll ask you to upload some documents. To do this you’ll need access to a device that has a camera.
This helps us check you are who you say you are.
We'll ask for:
Photo ID, such as: driving licence, passport or EU ID card.
A selfie to compare with your photo ID.
We might also need to see a proof of address, such as: a driving licence, utility bill, bank statement or tax document.
Please make sure the documents you use exactly match the information you enter in your application.
If you don't have your documents with you, you can select to do this later. Once you've finished your application look out for an email and text from us and our security partners, HooYu or DigiDocs.
If you're under 18, we may need some additional information. Please refer to 'What ID do I need if I'm under 18?' for guidance.
If you’re under 18, we’ll ask for the following to prove your identity online:
- Photo ID - this must be either a Passport, EU/EEA ID card, PASS card or a UK Provisional Driving Licence
- A liveness check, a selfie to compare to your photo ID
Also, if you are:
Aged 11-15, you’ll need your parent/guardians support and they’ll need to bank with NatWest.
Aged 16-17 and aren't able to prove your identity and address with your own documents, you'll need to apply with your parent/guardian who has a NatWest current account.
If your surname isn’t the same as your parent/guardians, you’ll need to provide a proof of relationship document to show the link between you both (and if required, name change documents).
Documents we can accept
The quickest way to get a NatWest account is to apply online, but if you haven’t got the online ID documents ready then you can bring them in to one of our branches or send via post.
You’ll need one document to confirm your identity and one document as proof of address.
You can use your full or provisional driving licence as proof of both your identity and address proof of both your identity and address.
Documents we can accept in branch and by post:
Proof of identity we accept for adults in branch
To be accepted, the following criteria must be met:
Be the original document
Match the exact name used when applying
Match the exact date of birth used when applying
Be valid / in date
Must have at least 6 months left to run on Visa (if Visa is required) for all non-EU applicants presenting a foreign passport
EU nationals include Switzerland, Norway, Iceland, Lichtenstein, Romania and Bulgaria
To be accepted, the following criteria must be met:
Be photographic and clearly state the country of issue
Match the exact name used when applying
Match the exact date of birth used when applying
Be valid / in date
Please note, from 1st April 2019 we no longer accept Romanian ID cards.
To be accepted, the following criteria must be met:
Issued by DWP. Scottish public pensions agency, local authority, UC welcome letter, pensions benefits, housing benefits, child benefits, disability and sickness benefits.
Specific to the individual about benefits currently being received
Must Include either NI number or DOB
Must confirm the customer is currently in receipt of benefit.
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
A benefits letter that is addressed to a carer but is for the person opening the account can also be used but only as a last resort. The applicants name must be mentioned in the letter and the carer must reside at the same address as the applicant.
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 12 months
Can only be used as proof of identity or proof of address. Not both.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, the following criteria must be met:
An immigration and National Directorate (IND) Registration Card:
Must match the exact name used when applying
Must match all other personal details used when applying
Only be provided if applicant is unemployed
A travel document issued by the Government of the UK and Northern Ireland:
Must match the exact name used when applying
Must match all other personal details used when applying
Be issued in the UK prior to 31 Dec 2004, if presented with a Grant of Status Letter or Entry Clearance Visa providing indefinite right to remain.
Still be in date, and have more than 3 months left to run.
To be accepted, the following criteria must be met:
Be a full or provisional photocard licence (the paper counterpart is no longer valid as legal ID), issued in the UK
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
If the address on your UK Full or Provisional Driving Licence matches your application, you can use this one document for both proof of identity and proof of address.
To be accepted, the following criteria must be met:
Be a full photocard licence (the paper counterpart is no longer valid as legal ID), issued in EU member countries, or in Iceland, Norway, Switzerland or Liechtenstein
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
To be accepted, the following criteria must be met:
Match the exact name used when applying
Match the exact address used when applying
Match the exact date of birth used when applying
Be valid / in date
To be accepted, the following criteria must be met:
Must match the exact name used when applying
Must match the date of birth used when applying
Be valid/in date
The card must contain your staff serial number
Proof of identity we accept for adults by post
To be accepted, the following criteria must be met:
Issued by DWP. Scottish public pensions agency, local authority, UC welcome letter, pensions benefits, housing benefits, child benefits, disability and sickness benefits.
Specific to the individual about benefits currently being received
Must Include either NI number or DOB
Must confirm the customer is currently in receipt of benefit.
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
A benefits letter that is addressed to a carer but is for the person opening the account can also be used but only as a last resort. The applicants name must be mentioned in the letter and the carer must reside at the same address as the applicant.
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 12 months
Can only be used as proof of identity or proof of address. Not both.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, the following criteria must be met:
An immigration and National Directorate (IND) Registration Card:
Must match the exact name used when applying
Must match all other personal details used when applying
Only be provided if applicant is unemployed
A travel document issued by the Government of the UK and Northern Ireland:
Must match the exact name used when applying
Must match all other personal details used when applying
Be issued in the UK prior to 31 Dec 2004, if presented with a Grant of Status Letter or Entry Clearance Visa providing indefinite right to remain.
Still be in date, and have more than 3 months left to run.
Proof of identity we accept for students in branch
Along with proof of ID, we also need you to provide proof of your student status.
To be accepted, the following criteria must be met:
Be the original document
Match the exact name used when applying
Match the exact date of birth used when applying
Be valid / in date
Must have at least 6 months left to run on Visa (if Visa is required) for all non-EU applicants presenting a foreign passport
EU nationals include Switzerland, Norway, Iceland, Lichtenstein, Romania and Bulgaria
To be accepted, the following criteria must be met:
Be photographic and clearly state the country of issue
Match the exact name used when applying
Match the exact date of birth used when applying
Be valid / in date
Please note, from 1st April 2019 we no longer accept Romanian ID cards.
To be accepted, the following criteria must be met:
Be for a customer who is:
- 20 years old and under with no other form of ID
- Have special circumstances e.g. (Applicants in care homes, sheltered accommodation, permanent care, children's homes, in care and living at home).
Must exactly match the name used when applying
Must exactly match the date of birth used when applying
Be a Full or Abbreviated Birth Certificate or a Certified Copy of an Entry from the General Registry Office (England and Wales) or an Extract of an Entry in the Register of Births (Scotland)
To be accepted, the following criteria must be met:
Be a full or provisional photocard licence (the paper counterpart is no longer valid as legal ID), issued in the UK
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
If the address on your UK Full or Provisional Driving Licence matches your application, you can use this one document for both proof of identity and proof of address.
To be accepted, the following criteria must be met:
Be a full photocard licence (the paper counterpart is no longer valid as legal ID), issued in EU member countries, or in Iceland, Norway, Switzerland or Liechtenstein
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 6 months or for the current tax year
Can only be used as proof of identity or proof of address. Not both.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
Proof of identity we accept for students by post
Along with proof of ID, we also need you to provide proof of your student status.
To be accepted, the following criteria must be met:
Be for a customer who is:
- 20 years old and under with no other form of ID
- Have special circumstances e.g. (Applicants in care homes, sheltered accommodation, permanent care, children's homes, in care and living at home).
Must exactly match the name used when applying
Must exactly match the date of birth used when applying
Be a Full or Abbreviated Birth Certificate or a Certified Copy of an Entry from the General Registry Office (England and Wales) or an Extract of an Entry in the Register of Births (Scotland)
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 6 months or for the current tax year
Can only be used as proof of identity or proof of address. Not both.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
Proof of identity we accept for under 18s in branch
Please note, if you’re applying for an account with your parent/guardians support and your surnames aren’t the same, you must provide a proof of relationship document to show the link between you both (and if required, name change documents). See the below section 'Proof of relationship' for further information.
ID options:
To be accepted, the following criteria must be met:
Be the original document
Match the exact name used when applying
Match the exact date of birth used when applying
Be valid / in date
Must have at least 6 months left to run on Visa (if Visa is required) for all non-EU applicants presenting a foreign passport
EU nationals include Switzerland, Norway, Iceland, Lichtenstein, Romania and Bulgaria
To be accepted, the following criteria must be met:
Be photographic and clearly state the country of issue
Match the exact name used when applying
Match the exact date of birth used when applying
Be valid / in date
Please note, from 1st April 2019 we no longer accept Romanian ID cards.
To be accepted, the following criteria must be met:
Be for a customer who is:
- 20 years old and under with no other form of ID
- Have special circumstances e.g. (Applicants in care homes, sheltered accommodation, permanent care, children's homes, in care and living at home).
Must exactly match the name used when applying
Must exactly match the date of birth used when applying
Be a Full or Abbreviated Birth Certificate or a Certified Copy of an Entry from the General Registry Office (England and Wales) or an Extract of an Entry in the Register of Births (Scotland)
To be accepted, the following criteria must be met:
Be for an existing pupil of the school providing the letter
Be addressed to the Bank
Be on headed paper or stamped by the school
Match the name on the application exactly
Match the date of birth on the application and be for a customer who is 18 years old or under
Match the address the application
Be issued by a known school
Please note that one letter is sufficient to cover both proof of identity and proof of address for the same application.
To be accepted, the following criteria must be met:
Be a full or provisional photocard licence (the paper counterpart is no longer valid as legal ID), issued in the UK
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
If the address on your UK Full or Provisional Driving Licence matches your application, you can use this one document for both proof of identity and proof of address.
To be accepted, the following criteria must be met:
Be a full photocard licence (the paper counterpart is no longer valid as legal ID), issued in EU member countries, or in Iceland, Norway, Switzerland or Liechtenstein
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
To be accepted, this document must:
The documents we can accept are:
- A notice of tax coding or
- A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 6 months or for the current tax year
Can only be used as proof of identity or proof of address. Not both.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, this document must:
Be for a customer who is aged 20 years or younger
Match the exact name used when applying
Match the exact date of birth used when applying
Be valid / in date
If the surname of the adult and child doesn't match, you must provide documentation to show the link between the applicant child and parent/guardian.
The following documents can be accepted as proof of relationship:
- Birth/Adoption Certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster agreement
Proof of identity we accept for under 18s by post
Please note, if you’re applying for an account with your parent/guardians support and your surnames aren’t the same, you must provide a proof of relationship document to show the link between you both (and if required, name change documents). See the below section 'Proof of relationship' for further information.
ID options:
To be accepted, the following criteria must be met:
Be for a customer who is:
- 20 years old and under with no other form of ID
- Have special circumstances e.g. (Applicants in care homes, sheltered accommodation, permanent care, children's homes, in care and living at home).
Must exactly match the name used when applying
Must exactly match the date of birth used when applying
Be a Full or Abbreviated Birth Certificate or a Certified Copy of an Entry from the General Registry Office (England and Wales) or an Extract of an Entry in the Register of Births (Scotland)
To be accepted, the following criteria must be met:
Be for an existing pupil of the school providing the letter
Be addressed to the Bank
Be on headed paper or stamped by the school
Match the name on the application exactly
Match the date of birth on the application and be for a customer who is 18 years old or under
Match the address the application
Be issued by a known school
Please note that one letter is sufficient to cover both proof of identity and proof of address for the same application.
To be accepted, this document must:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 6 months or for the current tax year
Can only be used as proof of identity or proof of address. Not both.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
If the surname of the adult and child doesn't match, you must provide documentation to show the link between the applicant child and the parent/guardian.
The following documents can be accepted as proof of relationship:
- Birth/Adoption Certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster agreement
Proof of address we accept for adults in branch
For your Driving licence to be accepted, the following criteria must be met:
Be a full or provisional photocard licence (the paper counterpart is no longer valid as legal ID), issued in the UK
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
If the address on your UK Full or Provisional Driving Licence matches your application, you can use this one document for both proof of identity and proof of address.
For your Driving licence to be accepted, the following criteria must be met:
Be a full photocard licence (the paper counterpart is no longer valid as legal ID), issued in EU member countries, or in Iceland, Norway, Switzerland or Liechtenstein
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
We can accept the following documents:
Council Tax bill, including reminders
Council Tax adjustment notice letter
Current council tax arrears letter
Council tax letter for Direct Debits
Council tax exemption letter
Council Tax payment card accompanied by a letter issued by the council which confirms the council tax reference.
Council Tax benefit letter provided it has been sent to your current address and shows the Council Tax reference. This can be accepted to confirm either your identity or address. Not both.
Be less than 12 months old
Be for the property you reside at & match the exact address used when applying
Have your name in the addressee part of the document.
The name must match the exact name provided when applying
Where an e-statement/e-bill or PDF of your Council tax is used this can only be used where one of the following has been used as identification.
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you have not used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Council Tax as address verification.
To be accepted, the following criteria must be met:
The original, sent to your current home address
An online PDF statement
A Post Office statement
All must:
Be less than 6 months old
Match the exact address used when applying
Match the exact name used when applying
Where an e-statement/e-bill or PDF of your Bank/Building Society statement is used, this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Bank/ Building Society statement as address verification.
To be accepted, the following criteria must be met:
Issued by DWP. Scottish public pensions agency, local authority, UC welcome letter, pensions benefits, housing benefits, child benefits, disability and sickness benefits.
Specific to the individual about benefits currently being received
Must Include either NI number or Date of birth
Must confirm the applicant is currently in receipt of benefit
Match the exact name and address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
A benefits letter that is addressed to a carer but is for the person opening the account can also be used but only as a last resort. The applicants name must be mentioned in the letter and the carer must reside at the same address as the applicant.
Where an e-statement/e-bill or PDF of your documentation from the Benefits Agency is used, this can only be used when one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you haven't used one of the above as your identification you cannot use an e-statement/e-bill or PDF of your documentation from the Benefits Agency as address verification.
To be accepted, the following criteria must be met:
The name and address must match the application
Please ensure the Credit Union appears as approved / authorised on the FCA search page (Opens in New Window)
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 12 months
Can only be used as proof of identity or proof of address. Not both.
Where an e-statement/e-bill or PDF of your HMRC tax notifications & correspondence is used, this can only be used where one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you have not used one of the above as your identification you cannot use an e-statement/ e-bill or PDF of your HMRC tax notifications and correspondence as address verification.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, the following criteria must be met:
Be less than 6 months old
Match the exact name and address used when applying
Be a:
- Utility bill
- Utility statement
- Reminder bill
- A letter on headed paper from the utility company confirming direct debit payments
- A Utility bill for internet services that confirms the price to be paid each month
An e-statement/ e-bill or PDF of your Utility bill/ statement can only be used when one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA national Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/e-bill or PDF of your Utility bill/ statement as address verification.
We cannot accept:
Mobile telephone bills
TV licences
A utility bill that is addressed to a different address to where the utility is being provided
A delivery bill for oil, coal, logs
To be accepted, this document must:
Be the original and less than 12 months old or
Be a PDF/e-bill/e-statement of your mortgage statement and be less than 12 months old
Match the exact name and address used when applying
The letter can be addressed to your previous address however the document must relate to the purchase of the property address which is used in your application.
Where an e-statement/e-bill or PDF of your mortgage statement is used this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity ID Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your mortgage statement as address verification
To be accepted, this document must either:
Be a current local council tenancy agreement
Be a Housing association tenancy agreement
Be a valid temporary tenancy agreement
All documents must:
Be issued by a recognised local authority, or from a well known housing association
Be on headed paper and bear the stamp of the relevant council/housing association
Match the exact name and address used in the application
Proof of address we accept for adults by post
We can accept the following documents:
Council Tax bill, including reminders
Council Tax adjustment notice letter
Current council tax arrears letter
Council tax letter for Direct Debits
Council tax exemption letter
Council Tax payment card accompanied by a letter issued by the council which confirms the council tax reference.
Council Tax benefit letter provided it has been sent to your current address and shows the Council Tax reference. This can be accepted to confirm either your identity or address. Not both.
Be less than 12 months old
Be for the property you reside at & match the exact address used when applying
Have your name in the addressee part of the document.
The name must match the exact name provided when applying
Where an e-statement/e-bill or PDF of your Council tax is used this can only be used where one of the following has been used as identification.
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you have not used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Council Tax as address verification.
To be accepted, the following criteria must be met:
The original, sent to your current home address
An online PDF statement
A Post Office statement
All must:
Be less than 6 months old
Match the exact address used when applying
Match the exact name used when applying
Where an e-statement/e-bill or PDF of your Bank/Building Society statement is used, this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Bank/ Building Society statement as address verification.
To be accepted, the following criteria must be met:
Issued by DWP. Scottish public pensions agency, local authority, UC welcome letter, pensions benefits, housing benefits, child benefits, disability and sickness benefits.
Specific to the individual about benefits currently being received
Must Include either NI number or Date of birth
Must confirm the applicant is currently in receipt of benefit
Match the exact name and address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
A benefits letter that is addressed to a carer but is for the person opening the account can also be used but only as a last resort. The applicants name must be mentioned in the letter and the carer must reside at the same address as the applicant.
Where an e-statement/e-bill or PDF of your documentation from the Benefits Agency is used, this can only be used when one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you haven't used one of the above as your identification you cannot use an e-statement/e-bill or PDF of your documentation from the Benefits Agency as address verification.
To be accepted, the following criteria must be met:
The name and address must match the application
Please ensure the Credit Union appears as approved / authorised on the FCA search page (Opens in New Window)
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 12 months
Can only be used as proof of identity or proof of address. Not both.
Where an e-statement/e-bill or PDF of your HMRC tax notifications & correspondence is used, this can only be used where one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you have not used one of the above as your identification you cannot use an e-statement/ e-bill or PDF of your HMRC tax notifications and correspondence as address verification.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, the following criteria must be met:
Be less than 6 months old
Match the exact name and address used when applying
Be a:
- Utility bill
- Utility statement
- Reminder bill
- A letter on headed paper from the utility company confirming direct debit payments
- A Utility bill for internet services that confirms the price to be paid each month
An e-statement/ e-bill or PDF of your Utility bill/ statement can only be used when one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA national Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/e-bill or PDF of your Utility bill/ statement as address verification.
We cannot accept:
Mobile telephone bills
TV licences
A utility bill that is addressed to a different address to where the utility is being provided
A delivery bill for oil, coal, logs
To be accepted, this document must:
Be the original and less than 12 months old or
Be a PDF/e-bill/e-statement of your mortgage statement and be less than 12 months old
Match the exact name and address used when applying
The letter can be addressed to your previous address however the document must relate to the purchase of the property address which is used in your application.
Where an e-statement/e-bill or PDF of your mortgage statement is used this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity ID Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your mortgage statement as address verification
To be accepted, this document must either:
Be a current local council tenancy agreement
Be a Housing association tenancy agreement
Be a valid temporary tenancy agreement
All documents must:
Be issued by a recognised local authority, or from a well known housing association
Be on headed paper and bear the stamp of the relevant council/housing association
Match the exact name and address used in the application
Proof of address we accept for students in branch
Along with proof of address, we also need you to provide proof of your student status.
For your Driving licence to be accepted, the following criteria must be met:
Be a full or provisional photocard licence (the paper counterpart is no longer valid as legal ID), issued in the UK
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
If the address on your UK Full or Provisional Driving Licence matches your application, you can use this one document for both proof of identity and proof of address.
For your Driving licence to be accepted, the following criteria must be met:
Be a full photocard licence (the paper counterpart is no longer valid as legal ID), issued in EU member countries, or in Iceland, Norway, Switzerland or Liechtenstein
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
We can accept the following documents:
Council Tax bill, including reminders
Council Tax adjustment notice letter
Current council tax arrears letter
Council tax letter for Direct Debits
Council tax exemption letter
Council Tax payment card accompanied by a letter issued by the council which confirms the council tax reference.
Council Tax benefit letter provided it has been sent to your current address and shows the Council Tax reference. This can be accepted to confirm either your identity or address. Not both.
Be less than 12 months old
Be for the property you reside at & match the exact address used when applying
Have your name in the addressee part of the document.
The name must match the exact name provided when applying
Where an e-statement/e-bill or PDF of your Council tax is used this can only be used where one of the following has been used as identification
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you have not used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Council Tax as address verification
To be accepted, the document must either be:
The original, sent to your current home address
An online PDF statement
A Post Office statement
All must:
Be less than 6 months old
Match the exact address used when applying
Match the exact name used when applying
Where an e-statement/e-bill or PDF of your Bank/Building Society statement is used, this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Bank/ Building Society statement as address verification.
To be accepted, the following criteria must be met:
Issued by DWP. Scottish public pensions agency, local authority, UC welcome letter, pensions benefits, housing benefits, child benefits, disability and sickness benefits.
Specific to the individual about benefits currently being received
Must Include either NI number or Date of birth
Must confirm the applicant is currently in receipt of benefit
Match the exact name and address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
A benefits letter that is addressed to a carer but is for the person opening the account can also be used but only as a last resort. The applicants name must be mentioned in the letter and the carer must reside at the same address as the applicant.
Where an e-statement/e-bill or PDF of your documentation from the Benefits Agency is used, this can only be used when one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you haven't used one of the above as your identification you cannot use an e-statement/e-bill or PDF of your documentation from the Benefits Agency as address verification.
The simplest way to prove your student status is to enter your UCAS Status Code into the application form. (This is a 16-digit code emailed to you by UCAS. If you have misplaced this email please contact UCAS who will reissue within 24 hours)
Other documents we can accept are:
UCAS/NMAS Letter:
The letter must be on headed paper
It must include the UCAS/NMAS application number and match the address on the application form
Must match the address used when applying
Student Loan Company/LEA/SAAS Award Letter:
The award letter must match the address on the application form
Be on headed paper
University/College Letter of Acceptance/Enrolment Offer/Enrolment Certificate:
Letters should be on headed paper and addressed to the Bank or to you at your application address.
It can be an original letter, an email or an internet print
The letter must confirm you are onto the course and match the address on the application form
It must be issued by a Government/LEA/SAAS funded University/College.
If issued by anyone else this is not acceptable.
Letters from a language schools are not acceptable.
The course must still have six months left to run for the letter to be accepted unless it’s an English course.
Where an English course is less than six months, confirmation of both courses is required and the total length must be more than six months.
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 6 months or for the current tax year
Can only be used as proof of identity or proof of address. Not both.
Where an e-statement/e-bill or PDF of your HMRC tax notifications & correspondence is used, this can only be used where one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you have not used one of the above as your identification you cannot use an e-statement/ e-bill or PDF of your HMRC tax notifications and correspondence as address verification.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, the following criteria must be met:
Be less than 6 months old
Match the exact name and address used when applying
Be a:
- Utility bill
- Utility statement
- Reminder bill
- A letter on headed paper from the utility company confirming direct debit payments
- A Utility bill for internet services that confirms the price to be paid each month
An e-statement/ e-bill or PDF of your Utility bill/ statement can only be used when one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA national Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/e-bill or PDF of your Utility bill/ statement as address verification.
We cannot accept:
Mobile telephone bills
TV licences
A utility bill that is addressed to a different address to where the utility is being provided
A delivery bill for oil, coal, logs
To be accepted, this document must either:
Be a current local council tenancy agreement
Be a Housing association tenancy agreement
Be a valid temporary tenancy agreement
All documents must:
Be issued by a recognised local authority, or from a well known housing association
Be on headed paper and bear the stamp of the relevant council/housing association
Match the exact name and address used in the application
Proof of address we accept for students by post
Along with proof of address, we also need you to provide proof of your student status.
We can accept the following documents:
Council Tax bill, including reminders
Council Tax adjustment notice letter
Current council tax arrears letter
Council tax letter for Direct Debits
Council tax exemption letter
Council Tax payment card accompanied by a letter issued by the council which confirms the council tax reference.
Council Tax benefit letter provided it has been sent to your current address and shows the Council Tax reference. This can be accepted to confirm either your identity or address. Not both.
The document must
Be less than 12 months old
Be for the property you reside at & match the exact address used when applying
Have your name in the addressee part of the document.
The name must match the exact name provided when applying
Where an e-statement/e-bill or PDF of your Council tax is used this can only be used where one of the following has been used as identification
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you have not used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Council Tax as address verification
To be accepted, the document must either be:
The original, sent to your current home address
An online PDF statement
A Post Office statement
All must:
Be less than 6 months old
Match the exact address used when applying
Match the exact name used when applying
Where an e-statement/e-bill or PDF of your Bank/Building Society statement is used, this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Bank/ Building Society statement as address verification.
To be accepted, the following criteria must be met:
Issued by DWP. Scottish public pensions agency, local authority, UC welcome letter, pensions benefits, housing benefits, child benefits, disability and sickness benefits.
Specific to the individual about benefits currently being received
Must Include either NI number or Date of birth
Must confirm the applicant is currently in receipt of benefit
Match the exact name and address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
A benefits letter that is addressed to a carer but is for the person opening the account can also be used but only as a last resort. The applicants name must be mentioned in the letter and the carer must reside at the same address as the applicant.
Where an e-statement/e-bill or PDF of your documentation from the Benefits Agency is used, this can only be used when one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you haven't used one of the above as your identification you cannot use an e-statement/e-bill or PDF of your documentation from the Benefits Agency as address verification.
The simplest way to prove your student status is to enter your UCAS Status Code into the application form. (This is a 16 digit code emailed to you by UCAS. If you have misplaced this email please contact UCAS who will reissue within 24 hours)
Other documents we can accept are:
UCAS/NMAS Letter:
The letter must be on headed paper
It must include the UCAS/NMAS application number and match the address on the application form
Must match the address used when applying
Student Loan Company/LEA/SAAS Award Letter:
The award letter must match the address on the application form
Be on headed paper
University/College Letter of Acceptance/Enrolment Offer/Enrolment Certificate:
Letters should be on headed paper and addressed to the Bank or to you at your application address.
It can be an original letter, an email or an internet print
The letter must confirm you are onto the course and match the address on the application form
It must be issued by a Government/LEA/SAAS funded University/College.
If issued by anyone else this is not acceptable.
Letters from language schools are not acceptable.
The course must still have six months left to run for the letter to be accepted unless it’s an English course.
Where an English course is less than six months, confirmation of both courses is required and the total length must be more than six months.
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 6 months or for the current tax year
Can only be used as proof of identity or proof of address. Not both.
Where an e-statement/e-bill or PDF of your HMRC tax notifications & correspondence is used, this can only be used where one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you have not used one of the above as your identification you cannot use an e-statement/ e-bill or PDF of your HMRC tax notifications and correspondence as address verification.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, the following criteria must be met:
Be less than 6 months old
Match the exact name and address used when applying
Be a:
- Utility bill
- Utility statement
- Reminder bill
- A letter on headed paper from the utility company confirming direct debit payments
- A Utility bill for internet services that confirms the price to be paid each month
An e-statement/ e-bill or PDF of your Utility bill/ statement can only be used when one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA national Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/e-bill or PDF of your Utility bill/ statement as address verification.
We cannot accept:
Mobile telephone bills
TV licences
A utility bill that is addressed to a different address to where the utility is being provided
A delivery bill for oil, coal, logs
To be accepted, this document must either:
Be a current local council tenancy agreement
Be a Housing association tenancy agreement
Be a valid temporary tenancy agreement
All documents must:
Be issued by a recognised local authority, or from a well known housing association
Be on headed paper and bear the stamp of the relevant council/housing association
Match the exact name and address used in the application
Proof of address we accept for under 18s in branch
Please note, if you’re applying for an account with your parent/guardians support and your surnames aren’t the same, you must provide a proof of relationship document to show the link between you both (and if required, name change documents). See the below section 'Proof of relationship' for further information.
Proof of address options:
For your Driving licence to be accepted, the following criteria must be met:
Be a full or provisional photocard licence (the paper counterpart is no longer valid as legal ID), issued in the UK
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
If the address on your UK Full or Provisional Driving Licence matches your application, you can use this one document for both proof of identity and proof of address.
For your Driving licence to be accepted, the following criteria must be met:
Be a full photocard licence (the paper counterpart is no longer valid as legal ID), issued in EU member countries, or in Iceland, Norway, Switzerland or Liechtenstein
Match the date of birth used when applying
Match the exact name used when applying
Match the exact address used when applying
Be valid/in date
Can only be used as proof of identity or proof of address. Not both.
To be accepted, the document must either be:
The original, sent to your current home address
An online PDF statement
A Post Office statement
All must:
Be less than 6 months old
Match the exact address used when applying
Match the exact name used when applying
Where an e-statement/e-bill or PDF of your Bank/Building Society Statement is used, this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Bank/ Building Society statement as address verification.
To be accepted, the document must:
Be addressed to the Bank
Match the exact name on the application
Match the exact address on the application
Match the date of birth on the application and be for a customer who is aged 18 years old or under
Be confirmed as genuine*
*This can be done by a social worker being in the branch, with staff identification that confirms they are from the council, or an independent call back needs to be made.
To be accepted, the following criteria must be met:
The documents we can accept are:
A notice of tax coding or
A National Insurance Confirmation letter
The document must:
Specific to the individual
Must include either NI number or date of birth
Match the exact name and address used when applying
Be issued in the last 6 months or for the current tax year
Can only be used as proof of identity or proof of address. Not both.
Where an e-statement/e-bill or PDF of your HMRC tax notifications & correspondence is used, this can only be used where one of the following has been used as identification:
UK Passport, Foreign Passport/Visa
UK Driving Licence
EU/EEA national identity Card
Military ID Card
If you have not used one of the above as your identification you cannot use an e-statement/ e-bill or PDF of your HMRC tax notifications and correspondence as address verification.
Visit the UK government website if you'd like more information on obtaining a HMRC document.
To be accepted, the document must:
- Be for an existing pupil of the school providing the letter
- Be addressed to the Bank
- Be on headed paper or stamped by the school
- Match the name on the application exactly
- Match the date of birth on the application and be for a customer who is 18 years old or under
- Match the address on the application
- Be issued by a known school
Please note, one letter is sufficient to cover both proof of identity and proof of address for the same application.
If the surname of the adult and child doesn't match, you must provide documentation to show the link between the applicant child and the parent/guardian.
The following documents can be accepted as proof of relationship:
- Birth/Adoption Certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster agreement
Proof of address we accept for under 18s by post
Please note, if you’re applying for an account with your parent/guardians support and your surnames aren’t the same, you must provide a proof of relationship document to show the link between you both (and if required, name change documents). See the below section 'Proof of relationship' for further information.
Proof of address options:
To be accepted, the document must either be:
The original, sent to your current home address
An online PDF statement
A Post Office statement
All must:
Be less than 6 months old
Match the exact address used when applying
Match the exact name used when applying
Where an e-statement/e-bill or PDF of your Bank/Building Society Statement is used, this can only be used where one of the following has been used as identification:
UK Passport/Foreign Passport/Visa
UK Driving Licence
EU/EEA National Identity Card
Military ID Card
If you haven't used one of the above as your identification, you cannot use an e-statement/ e-bill or PDF of your Bank/ Building Society statement as address verification.
To be accepted, the document must:
Be addressed to the Bank
Match the exact name on the application
Match the exact address on the application
Match the date of birth on the application and be for a customer who is aged 18 years old or under
Be confirmed as genuine*
*This can be done by a social worker being in the branch, with staff identification that confirms they are from the council, or an independent call back needs to be made.
If the surname of the adult and child doesn't match, you must provide documentation to show the link between the applicant child and the parent/guardian.
The following documents can be accepted as proof of relationship:
- Birth/Adoption Certificate
- Legal guardianship
- HMRC/Benefits letter
- Child arrangement order
- Foster agreement
To be accepted, the document must:
- Be for an existing pupil of the school providing the letter
- Be addressed to the Bank
- Be on headed paper or stamped by the school
- Match the name on the application exactly
- Match the date of birth on the application and be for a customer who is 18 years old or under
- Match the address on the application
- Be issued by a known school
Please note, one letter is sufficient to cover both proof of identity and proof of address for the same application.
To be accepted, the document must be:
Be for an existing pupil of the school providing the letter
Be addressed to the Bank on headed paper or stamped by the school
Match the name on the application exactly
Match the date of birth on the application/request and be for a customer who is 18 years old or under.
Match the address the application
Be issued by a known school
Please note, one letter is sufficient to cover both proof of identity and proof of address for the same application.
Are you new to the UK?
If you're new to the UK or are arriving soon, you'll need to know your new UK address before applying, and enter this during your application. Once you've applied, we'll ask you for proof of identity and proof of UK address, which we'll need to verify before we open your account.
Working in the UK
You may find it easier to get one of the following proof of address documents and apply online.
- HMRC notification of National Insurance number.
- HMRC notification of tax coding.
- Visit the UK government website if you'd like more information on obtaining a HMRC document. Go to gov website
- Bank statement from an existing bank which is now addressed to your new UK address (this does not need to be from a UK bank).
Information Message
International student
You may find it easier and quicker to obtain one of the following proof of address documents and apply online.
- HMRC notification of National Insurance number.
- HMRC notification of tax coding.
- Visit the UK government website below, if you'd like more information on obtaining a HMRC document. Go to gov website
- Bank statement from an existing bank which is now addressed to your new UK address (this does not need to be from a UK bank).
- If you have lived in the UK for more than 3 years, you'll be eligible to apply for our student account.
Information Message
Asylum seeker
If you're an Asylum seeker and are looking to open an account with us, please visit your local branch so they can help you complete an application.
You can use your ARC (Application Registration Card) as proof of ID, so take this with you along with proof of address if you have this. Take a look at our list of acceptable documents to know what we can accept as proof of address.
Information Message
Open a NatWest bank account online
If you've got your proof of identity and proof of address documents ready, you can apply for a bank account online today. Take a look at the accounts we offer:
Our everyday current account
Our Select account is a basic bank account that gives you everything you need for your day-to-day banking needs:
- No fee monthly banking.
- Take care of your bank account on the go with our mobile app and Online Banking. Criteria apply.
- Pay however you like with Apple pay, Google Pay™ and contactless . Limits apply.
To apply, you need to be 18+ and a UK resident.
Information Message
Reward current account
With the Reward bank account, for a £2 fee you could:
- Earn up to £5 a month back in Rewards.
- Redeem your Rewards as cashback, gift-cards or e-codes with a range of retailers.
- Even donate your Rewards to charity if you like.
To apply, you need to be 18 or over and a UK resident. To hold this account, you need to pay £1,250 into an eligible NatWest account every month. To earn £5 rewards, you earn £4 a month back in rewards for 2 or more Direct Debits (at least £2 each) and an additional £1 a month back in rewards with 1 mobile app log in.
Information Message
Student current account
Are you in further education? Our Student bank account could be right for you. You'll get:
- An account free from a monthly fee.
- A 4-year taste card that gets you 2 for 1 or 50% off food bills at restaurants across the UK.
- Lost your bank card? No worries. Simply freeze and then unfreeze once you find it.
T&C’s apply. Eligibility criteria apply.
Information Message
Child and teen bank accounts
Bank accounts for those aged up to 17
Most of us learn about money from our parents. That’s why choosing a kid’s account is such a big deal.
T&C’s apply. Eligibility criteria apply.
Information Message
Why bank with NatWest?
Here 24/7
You can talk to us wherever and whenever you choose using video banking. This 24/7 service can help you keep on top of your goals with a free financial health check.
Help with financial health
It’s also possible to access our digital financial health check. The process only takes a few minutes and can help get your finances back on track.
Security matters to us
Security is important to us. That’s why we give you the option of being able to lock and unlock your debit card. If you or the other joint account holder misplaces a card, you can easily keep your finances safe until you find it.
All on the app
This is all done via the NatWest mobile app. This tool is helpful to manage your joint account and stay in control of your finances on the go.
FAQs - What you need to open a bank account
Depending on whether you're under 18, a student or adult there will be a range of documents that can be accepted. You can find acceptable photo ID docments for NatWest here.
When opening an account at NatWest we can accept a range of photo ID and address documents, you can find our up to date document list here.
There are a range of proof of address documents NatWest can accept at account opening, you'll find the full list for:
- Online account opening here.
- Address documents acceptable either by post or in branch here.
There are a number of ways you can provide proof of your address, review our acceptable address documents here to see what works best for you.
Whether you're new to the UK or arriving soon, you can find the documents required to open your account here.
If you're unable to provide any of the acceptable documents please contact your local branch who can review your individual circumstances.