Covers the phone you use on a daily basis. If your account is in joint names, cover is also provided for the phone the other account holder uses on a daily basis. There is no cover for phones owned by your employer.
2 approved claims can be made in any 12-month period. If this is a joint account, each account holder can make 2 approved claims.
Claims are settled by replacing or, in certain circumstances, repairing your phone. We'll arrange a repair or replacement asap, so long as you're in the UK. Replacement phones are refurbished handsets in ‘as new’ condition using genuine manufacturer parts. Repairs use genuine manufacturer or manufacturer quality parts.
There is a £100 excess for each approved claim when your phone is replaced.
There is a £50 excess for each approved claim.
Replacement phones include a 12-month warranty. Repaired phones include a 24-month warranty.