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Manage your savings account
Need a hand managing your savings account?
From basic tasks like topping up your savings pot or taking money out, to reactivating your ISA or finding out why you've seen 'DRS overfund' on your Digital Regular Saver statement - here's what you need to know to help you manage your NatWest savings account.
To get started, just choose your savings account from the list below.
Help to Buy: ISA FAQs
You can use your Help to Buy: ISA bonus towards your final deposit and mortgage funds to make up the total price of your new home. The bonus will be paid straight to your conveyancer, who will add it to your funds for you.
Your closing balance must be at least £1,600 to earn the bonus. Opening an account doesn't guarantee you'll be entitled to a bonus.
No, you're not restricted to new builds. There is a maximum property price (depending on location) and if the house you want to buy exceeds that a bonus can't be paid. For more information on the Help to Buy: ISA Scheme (including how to claim your bonus from HM Treasury) please refer to the Help to Buy: ISA Scheme Rules at Own Your Home | Help to Buy: ISA - Own Your Home.
If your property purchase doesn't go through after you've closed your Help to Buy:ISA, you can re-instate your account to carry on saving towards your first home.
To do this your solicitor or conveyancer will give you a document called a Purchase Failure Notification confirming your property purchase didn't complete.
Then you'll need to complete the Help to Buy : ISA Account Opening Form (PDF, 249KB) and send it to the address on the form to open your new Help to Buy: ISA. You'll also need to complete the Help to Buy : ISA Reinstatement Request (PDF, 82KB) , enclosing the Purchase Failure Notice, and send it to the address on the request form to make sure your funds are re-instated. Alternatively, you can visit one of our branches.
We'll send your special closing document via an encrypted email, so please make sure your email address and mobile number are up to date. Although this will be a genuine email sent by NatWest, there is a chance it'll go into your junk folder, so you might need to check that folder first if it doesn't arrive in your inbox. It's really important that you don't delete the email, as you’ll need it to access your special closing document.
If you don't want to receive your special closing document via email and would rather receive a copy in the post, please make sure you let us know when you ask us to close your account. You'll receive your documents via email within 5 working days, but documents sent by post will take up to 10 working days.
If you need help accessing your special closing document, or you'd like a step by step walk through on the process, please click here.
Our key features document and information sheets sets out the key information you need to know about your account.
Frequently Asked Questions
Yes, but the combination of lump sum deposit and standing order can't be more than £150 per calendar month.
No, but it helps keep you in the savings habit. You will still receive the highest interest rate on your balance up to £1000.
A maximum of £150 can be paid into the account in a calendar month, i.e. 1st – 31st.
Yes, you’ll get the interest rate for the portion of your balance in each interest rate tier even if you stop saving however the standing order will help keep you in the savings habit.
Frequently Asked Questions
Interest will be paid on the 1st working day of each month and will be credited to your Limited Edition Saver account.
You can find the most recent interest rate for your Issue Number here. Not sure what your Issue Number is? You'll find it on the Information Sheet we sent to you when you opened your account in your Mailbox in the Mobile app or Online Banking.
No, you can only have a Limited Edition Saver account held in your own name so it can't be turned into a joint account.
We’ll get in touch at least 30 days before your term is due to end. We'll either offer you another fixed rate term, or convert your account to a Primary Savings instant access account.
You'll still be able to use your Limited Edition Saver to make third party payments.
You can close your Limited Edition Saver account in the Mobile app or Online Banking. Before you do, make sure you transfer any money to a different account first.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Online Banking available to customers aged 11+ with a NatWest account. Round Ups is available to customers with an eligible current account, instant access savings account and the Mobile App. Once you’ve set it up, it’ll automatically work with all debit card and contactless device payments (in sterling).
Savings rates and terms
Want to check what interest rates your savings are earning, or need to take a quick look at your savings account terms? Here's the information you need.
Tools to help you save
Rounds Ups is available to customers with an eligible current account, instant access savings account and the Mobile App. Once you’ve set it up, it’ll automatically work with all debit card and contactless device payments (in sterling).
Manage your Savings FAQs
Yes, we may change the rate up or down. There are a few reasons for this, such as a change in the Bank of England base rate. You can find a full list of reasons for an interest rate change in section 9.2 of the Savings Account Terms. We’ll give you at least 14 days’ notice if the rates are going down and your balance is £100 or more. Otherwise we’ll tell you before or shortly after the change. You can find more details about how we’d tell you about a change in section 9.2 of the Savings Account Terms.
On 6th April 2016 the Personal Savings Allowance (PSA) launched which means every basic rate taxpayer (people who pay 20% tax on income) can earn £1,000 interest per tax year without paying tax on it. Higher rate taxpayers (people who pay 40% tax) get a £500 Personal Savings Allowance. Additional rate taxpayers, who pay 45% tax, don’t get any allowance.
The Personal Savings Allowance is in addition to your ISA allowance.
If you close or switch your current account with us in future, you'll only be able to withdraw money from your account in branch.
You can remove someone from your account if you hold a joint Current account or joint Savings account.
Before you apply to remove a party from your savings account, please read the following criteria:
- To remove a person from your account, you'll both need to provide consent and 1 form of ID along with a selfie from the front and side profile.
- Proof of identity is required from both parties. Forms of identification accepted online will be a valid driving licence, passport, European ID or Biometric Residence Permit along with a selfie photo from the front and side profile.
- The party being removed from the account will then be invited to complete the application through our online form, which we'll send to them via email.
If the account you want to remove a party from has more than 2 account holders, you can't use the online service, and you'll need to visit your local branch.
Once you've completed the online process, you and the party being removed from the account will receive a confirmation email from: 'email@example.com'
If you're registered for Online Banking, in most cases you can close your savings account online. For instructions on how to close your savings account (including joint Instant Access accounts, Fixed Term Savings accounts and Cash ISAs), take a look at this answer in our support centre.
Your eligible deposits held by a UK establishment of NatWest are protected up to a total of £85,000, by the Financial Services Compensation Scheme. Any deposits you hold above the limit are unlikely to be covered.
Find out more (PDF, 3k KB) about the scheme and how it protects your money.
Investments through NatWest Invest may also be covered by the Financial Services Compensation Scheme in some scenarios. You can find out more here.
Banking My Way
Banking My Way is a free service that you can use to make sure we know about any support or adjustments you might need to make banking easier.
The Banking My Way service is available to customers aged 16 or over in the mobile app or Online Banking. For customers under 16, parental consent is required and information must be recorded in branch or over the phone.
Want to open another savings account?
If you're thinking about opening another savings account, take a look at all the options we've got to see which one might be right for you.