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You can use the Current Account Switch Service to switch your current account from and to any of the participating banks and building societies.

You can switch a joint bank account, as long as both parties agree to the switch and you’re switching to another joint account. It is not possible to use the service to switch a joint account to an account in your name only.

We can’t switch savings accounts either. Any other products you have with your old bank will not be moved at the same time. If you have an ISA with another provider you can transfer it to NatWest using our ISA transfer process.

If you use the Current Account Switch Service, your previous bank account will need to be closed as part of the process. By doing so, we can make sure any payments are transferred over and minimise confusion.

If you would rather keep both accounts open, it’s not possible to do so using the Current Account Switch Service, but we can still do a partial switch. Speak to us and we can explain your current account switching options.

When switching current accounts, your old account will still be active and usable up to and including Day 6. So, you can still pay with your card, and use online banking and mobile banking.

Just remember not to set up any new payments on your old account, as we can’t transfer new payments across.

Please note, partially switching bank account does not qualify for any switch incentives we may offer.

When you switch bank accounts, any existing payments (both incoming and outgoing) are moved to your new current account.  When a payment moves across, we’ll send the originator a message to let them know about your switch so they can make any changes at their end.

Some organisations may want to get in touch to confirm that your account has moved.  If you don’t want them to have your details, please let us know.

Any Direct Debits should automatically move across to your new provider after switching bank accounts. This is part of the Current Account Switch Service and is designed to save you time and hassle. Standing orders should also transfer across automatically.

Direct Debits and Standing Orders won’t appear on your account until the first payment has been taken. If you want to check your Direct Debits or Standing Orders have successfully transferred over, you can chat to Cora our digital assistant, who will be able to help you check.  

Before switching bank accounts, you will need to ensure your details are up to date with your old bank. For example, if you have moved house and have not informed your old bank of your new address.

You will also need to declare all existing parties on your account and have details of any active debit cards held with your bank.

If you have allowed third parties to access your data, you will need to cancel any arrangements and set them up again with your new account details. You will need to get in touch with these providers directly.

In addition, because not every bank will support third-party providers’ services, some may not be able to access details of your new bank account.

It may be possible to switch bank accounts with an existing overdraft. However, it’s often done on a case-by-case basis. So, you’ll need to confirm with your new bank first.

In cases where it’s not allowed, you will have to repay the overdraft before starting a current account switch.

There is no set limit on the number of times you can switch your current account. Although it might be tempting to keep taking advantage of different introductory offers, it may leave a mark on your credit record if you overdo things.

You can’t cancel a bank account switch once the process has started. However, you can cancel your switch up to 7 days prior to your chosen start date, if you selected a future switch date when opening your account.