Struggling to make payments
If you've already missed or you know you are going to miss a payment for a loan, credit card or mortgage account, get in touch with one of our dedicated professionals as soon as possible by following two easy steps.
If you are a business customer and struggling financially, we're here to help with our dedicated support hub for our business customers.
Start a chat through one of our three options below, quoting 'struggling financially' to get the conversation started.
Ways to speak to us
If you're worried that your situation may change, we're here to give you financial support.
Our free Financial Health Check is a review of your personal finances. Discover helpful hints, tips and ideas to help keep you financially fit.
It’ll focus on your needs and goals, and could help you to make better decisions about your finances, now and in the future.
Choose from a quick review online or take the time and go more in-depth with one of our highly trained Senior Personal Bankers.
If you're looking to pull everything you owe into one place, a debt consolidation loan could help.
By consolidating all your debt into the one personal loan it could be easier to manage and you'll only have one payment to make each month.