Late or missed payment fee
If you miss a payment or are late paying, at least your minimum payment, by the date shown on the statement, you will be charged £12. The fee will appear on your next statement.
Avoid late payments by setting up a Direct Debit
One simple way of avoiding this fee is by setting up a Direct Debit. This would mean the payment would be taken automatically on a monthly basis. You can set the Direct Debit to pay the minimum amount, the full balance or a set amount.