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Her Majesty The Queen's State Funeral

The funeral of Queen Elizabeth II will take place on 19th September, which is confirmed as a bank holiday.

Our branches will close for the day as we pay our respects to Her Majesty The Queen, joining the nation and global community in mourning.

Proud Partner of Team GB

Whatever your goals, let's get going

Update the app for better security

The newest version of the NatWest app will always have the latest security enhancements.

Update your app now to benefit.

More help for you

Proud partner of Team GB

Like Team GB, we want to inspire and support success. Whatever your goals, together we want to get you going and keep you moving. Ready, set, goals! 

Prices are up. Let's ease the squeeze.

We're experiencing the biggest price hike for 50 years. Inflation, energy prices, tax rises and the Russian invasion of Ukraine, have all played a part. It's squeezing all our pockets.

Upgrade your home's energy efficiency

We’re showing you some home efficiency improvements you could make to:

  • Save money over the long term
  • Help improve the value of your home

Authorised push payment (APP) fraud rankings in 2022

Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account. These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK, in 2022. You can read the full report by visiting the Payment Services Regulator website. 

Share of APP fraud refunded

This data shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.

APP fraud sent per £millions of transactions

This data shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.

APP fraud received per £millions of transactions (smaller UK banks and payment firms)

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.

APP fraud received per £millions of transactions (large UK banks and building societies)

This data shows the amount of APP fraud sent per million pounds of transactions, out of 20 firms. Lower figure is better.

Independent service quality survey results for personal current accounts

As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest 16 personal current account providers if they would recommend their provider to friends or family. 

Published in February 2024