Service provider scams

Scammers are posing as trusted organisations like your phone or internet provider. They want to trick you into sending money or giving away your personal info or passwords to allow them to access your account.

Follow our five top tips to stay safe.

1. Turn down requests for your personal info or passwords: genuine service providers will not contact you out of the blue to ask for these.
2. Beware of urgency: scammers often rush you into making decisions or giving away your information.
3. Protect your devices: never let anyone have remote access to them.
4. Check for errors: spelling and grammar errors are common in scams.
5. Contact your service provide directly: if you’re unsure about a call, text, or email, get in touch with your service provider, using their official website.