Protect yourself from fraud and scams with My Security Profile

Available in the NatWest app.

App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

What’s My Security Profile?

It’s the handy in-app tool you can use to bump up your account protection, quickly, simply and easily. Use it to keep you, your money and your details safer.

Got ten minutes? Start making your account even safer.

From adding fingerprint and facial recognition to changing your payment limits or learning to spot scams, discover the specific steps you need to take to protect yourself. They take minutes. And all of them make your account safer. (Available on selected devices)

Check your progress

The more actions you tick off, the more protected you are. Have you done them all?

Don’t forget to check back regularly as we add new actions for you to review. To check your progress, go to the Help or Payments tab in your mobile app and look for My Security Profile.

Over 4 million customers are already using My Security Profile to stay up to date on the latest scams. Join them.

How to protect you and your money

Log into the app and check out My Security Profile. Every additional layer of security, is quick, simple and easy to add to your profile. Give it a go while you’re making a cuppa. 

Adding biometrics

Secure your account and protect your money with fingerprint and facial recognition login and payment approvals. 

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Setting controls

Protect your money by improving your account controls and payment limits. Check your settings and change them if you need to. 

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Becoming scam-savvy

Stay up to date with the latest scams. Know what to look out for and how to stay safe. Info updated whenever a new scam’s doing the rounds.

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