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Protect yourself from fraud and scams with My Security Profile

Available in the NatWest app.

App available to customers aged 11+ with compatible iOS and Android devices and a Channel Islands, Isle of Man, UK or international mobile number in specific countries.

Join over five million customers using My Security Profile

My Security Profile is a handy tool in your app which helps you to keep your money safe from fraudsters. It has personalised actions for you, that are quick and simple to take.

Got ten minutes? Start making your account even safer.

From adding fingerprint and facial recognition to changing your payment limits or learning to spot scams, discover the specific steps you need to take to protect yourself. They take minutes. And all of them make your account safer. (Available on selected devices)

Check your progress

The more actions you tick off, the more protected you are. Have you done them all?

Don’t forget to check back regularly as we add new actions for you to review. To check your progress, go to the Help or Payments tab in your mobile app and look for My Security Profile.

How to protect you and your money

Log into the app and check out My Security Profile. Every additional layer of security, is quick, simple and easy to add to your profile. Give it a go while you’re making a cuppa. 

Adding biometrics

Secure your account and protect your money with fingerprint and facial recognition login and payment approvals. 

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Setting controls

Protect your money by improving your account controls and payment limits. Check your settings and change them if you need to. 

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Becoming scam-savvy

Stay up to date with the latest scams. Know what to look out for and how to stay safe. Info updated whenever a new scam’s doing the rounds.

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