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Fraud protection made simple

Understand how to prevent fraud and quickly report any issues. See the steps we take to keep you safe and secure.

Spot scams easily

Find simple advice to keep your money safe. Discover the tricks behind scams such as holiday fraud and fake romances, and stay safe with our step-by-step guides.

Report a fraud or scam

How we're protecting you

To see more ways we protect you, visit our 'How we protect you' guide.

 

Take Five to Stop Fraud

Led by UK Finance, Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.

Criminals want your money and they are experts at getting it.

They will go to great lengths to impersonate people, organisations and the police, using calls, emails, texts and social media to manipulate you.

Even the savviest person can be tricked into revealing security details or sending them money.

Take a moment to stop and think: it could protect you and your money.

Reporting a security vulnerability

Our fundamental purpose is to keep our customers safe and secure and that’s why we take the security of our systems seriously. Please tell us if you think there's a vulnerability.