Impersonation Scams

These type of scams involve criminals pretending to be a trusted organisation such as a bank, the police, a government department or a service provider.

1. Your bank or the police will never ask you to transfer money to a safe account or ask for your full PIN, password or passcode.
2. The bank won’t phone you and ask you to approve a payment – only approve payments that you know you’ve made yourself.​
3. We will never ask you to generate a Get Cash code and share it with us for authorisation purposes.
4. Contact your bank or an organisation directly using a known email or phone number.
5. Don’t give anyone remote access to your computer or install any applications or software to your computer or devices following a cold call or unsolicited message or text.
6. Register for biometrics within the app  as an extra level of security  which helps to protect you against fraud