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Manage your home insurance

Make a claim, manage your policy or get support

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Read how the proposed transfer of insurance business from U K Insurance Limited (UKIL) to Aviva Insurance Limited (AIL) may affect NatWest Home Insurance customers.

We're aware of an issue affecting some Home Insurance customers with policies underwritten by U K Insurance Limited. Online policy servicing is currently unavailable, and we are working hard to resolve this.

In the meantime, please call 0345 246 0449 for support. Online claims services are unaffected. We apologise for any inconvenience.

For any policies purchased before 14th July 2026 underwritten by U K Insurance Limited

Did you take your policy out before 14th July 2026?

If you purchased your policy prior to the 14th July 2026, this is underwritten by U K Insurance Limited. You can use the options here to manage your policy or make a claim.

For any policies purchased after 14th July 2026 provided by Uinsure Limited

Is your home insurance provided by Uinsure Limited?

If it is provided by Uinsure Limited, you can use the options here to manage your policy or make a claim.

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