How do I pay my credit card using the mobile app?

You can pay your credit card using the mobile app by following these steps.

1. Log in to your Mobile app.
2. Navigate to your credit card account.
3. Select 'Pay my card'.
4. Choose the NatWest current account you wish to pay the credit card from or choose to pay from another UK bank account if you don't have a NatWest current account.
5. Choose your payment amount - either from a pre-defined amount or enter a fixed amount. Note that any fixed amount you pay must be greater than the contractual minimum payment required.
6. Check and confirm the payment details.
7. If you have chosen "Pay with another UK bank account" option, you will be re-directed to a browser where you can select the bank you would like to pay from. Simply follow the on screen instructions.

When you make a payment to your credit card, your balance should update after 15 minutes once you log back into the app. So it’s easier to keep track with your available balance.

Please also note that if you miss a payment, we will send you a reminder on the day your payment is due.