How will I know if my card application was successful?
We’ll usually give you a decision within around a minute of completing your application.
In some cases, further checks are needed, and the application process can take up to nine working days.
If you have not heard from us after nine working days, please contact Credit Card Services for an update.
Card services
You can contact our credit card team on:
0370 333 9091 (overseas +44 1268 508 018)
Relay UK: 18001 0370 907 0010
Accessibility information (opens in a new window).
Open 24 hours a day.
Calls may be recorded.
Call charge information.
