You will be able to earn and redeem your Rewards as normal up until 23:59 on 30 April.
From 1 May, you will no longer earn Rewards, and you will lose access to the MyRewards website. The MyRewards tile in your mobile app will also be removed.
Don’t worry - if you take no action before 30 April, we will automatically pay any cleared or pending Rewards to your NatWest current account by 14 May.
If you’ve already closed your NatWest current account (before 14 May) and think you have unclaimed Rewards, please contact the Customer Service team within 90 days of closure to discuss next steps:
Tel: (+44) 370 901 6790 (Relay UK 18001 0370 901 6790*)
*Using Relay UK from overseas: Dial +44 151 494 2022. Relay UK will ask for the phone number you want and a Relay Assistant will be connected into your call.