Why can't I have the account I wanted to apply for?

There could be a number of reasons why your application has come back offering you a different account to the one that you applied for.

These could include your own personal circumstances and your credit score.

All applications for any account will go through a credit check. This will help us decide which account you will be able to have.

For more information on your own credit score please visit

www.equifax.co.uk(opens in a new window)

or

www.experian.co.uk(opens in a new window)