I need to notify you of the death of a loved one who only held a credit card with you. How do I do that?
We're Here to Help
Managing the finances of a loved one who has passed away can be tough. We're here to support you every step of the way.
What You Need to Do
To notify us of a bereavement if the customer held a credit card, please follow these simple steps:
Notify Us Online
You can use our online notification service (opens in a new window).
You'll need the 16-digit credit card number to complete the form. This helps us process your request quickly and smoothly.
