Overlay
Customer Support

Tools and support to help you manage everyday costs

Rising costs are affecting many of us. Discover ideas that could make you feel more in control and help your money go further. Get expert tips and find out how to access support, all in one place.

Making your money go further

Browse our tips for smarter budgeting and saving.

A savings safety net

A savings safety net helps prepare you for unexpected or rising expenses. Find out how much you might need to set aside.

Information Message

Explore Savings

Compare interest rates and features to find the best savings account for you. Learn how to save money with NatWest. Specific account eligibility criteria applies.

Information Message

Organise your spending

With Pots you can separate your money from your current account to help budgeting for bills. Available to existing current account customers registered for mobile/Online Banking and are UK resident over 18. T&C's apply.

Information Message

A guide to budgeting

Our budgeting guide offers simple, practical steps to help you stay in control, make your money go further, and manage rising costs with confidence.

Information Message

Support if you're struggling financially

If you're having money worries or struggling with payments and debts, we can find you the help you need to get back on track. Visit our Struggling Financially Page for guidance, tools and tailored support.

Handy tools to help you

Discover our practical tools to support money management

Try our budget calculator

Use our budget calculator to understand where your money is going, spot opportunities to save, and make more informed decisions to stay on track.

Information Message

Book a NatWest Check-in

Sometimes, it helps to speak to an expert. A video chat with one of our friendly senior personal bankers could help you review your money situation.

Information Message

Are you eligible for benefits?

If paying your bills and making ends meet is tough, you might be entitled to claim benefits.

Information Message

Track your spending in the App

This handy app tool might just be your new best friend. It could help you budget better and identify where you may be able to tweak things. Spending Tracker is available to existing current account customers who are 16+.

Information Message

Managing your mortgage

Explore flexible ways to manage your mortgage.

Flexible ways to manage your mortgage

You can tweak repayment dates, arrange overpayments or amend your mortgage term within 'Manage your Mortgage'.

Information Message

Help if you’re struggling

We know that money can feel tight right now. If rising costs are making your mortgage hard to pay, as part of the Mortgage Charter, we may be able to help.

Information Message

Mortgage rate finder

Use our mortgage rate finder tool to view our current mortgage rates and find out what your monthly payments might be. Filter rates by buyer type, fixed or tracker rate mortgages.

Information Message

Get rewarded for everyday spending

You could open a Reward current account for £2 a month and start earning Rewards from your everyday spend. Get £4 in monthly Rewards when you have 2 or more Direct Debits of at least £2 and even more when you spend with our partner retailers, with new offers every two weeks.

Help from our partners

Get support from our trusted partners.

Help with bills and budgeting

We’ve partnered with BudgetSmart, a free and secure tool that gives you personalised tips to help manage your money, save where you can and stay on top of your bills.

Information Message

Access trusted helplines

Access trusted UK helplines and charities that give people help with money and daily life.

Information Message

Other ways to get support

Cora, our digital assistant, can answer everyday banking questions 24/7. If Cora can’t help, she’ll connect you to a team member to give you the right support.

Always on-hand in the App

Tap ‘Help’, then ‘Chat to Cora’. Type ‘struggling financially’ to get the right support.

Information Message

Help while Online Banking

Select ‘Chat now’ and then type ‘struggling financially’. You can choose from different support options.

Information Message

Get support on our website

Select the ‘Chat to Cora’ button in the bottom right of the page to get started. Type ‘struggling financially’ to see different help options.

Information Message

Was this article helpful?
We'd like to know why you didn't find it helpful?

Your feedback, good or bad, means that we can better understand what we are doing well and where there are areas we need to make improvements.