pound sign and credit card
Credit cards

What support is available online?

How to make the most of your account

We want to make managing your credit card as simple as possible. From setting up a Direct Debit or reducing your balance, to getting to grips with credit card fees – you’ll find all the info you need here.

Set up a Direct Debit

No more worries about forgetting a payment. You can pay either the minimum amount, a fixed amount, or your full balance every month – and easily change or cancel your Direct Debit whenever you want. It’s easy to set up via the NatWest app.

Managing your credit card

We’ve got lots of useful tips about how to manage your credit card. Check out our info page here. 

Confused about credit card fees?

Fees and charges can be confusing. Take a look at our helpful guide here. 

Credit card balance increasing?

If your credit card balance is increasing, even though you're meeting the minimum payment each month, you may want to think about ways to reduce the balance on your card. We've got lots of info to help you do just that. 

Tips and tools to help you

Free Financial Health Check

Fill in our Financial Health Check questionnaire in your own time and we’ll share hints and tips to help you reach your goals. Or, if you’d prefer to speak to someone face-to-face, you can make an appointment with one of our Senior Personal Bankers. 

Spending Tracker

If you’re feeling a bit stuck with money, this handy tool within our app can show you where there’s wiggle room. It sorts your spending into twelve categories – like bills, groceries and transport – then pulls out personal insights to help you budget. It can help you set spending targets too.

Budget Calculator

Want to get a clearer view of your money? Our Budget Calculator is designed to help you work out what you’ve got coming in (e.g. wages and benefits), what’s going out (e.g. bills and expenses) and how much you’ve got left over. 

Get the NatWest app

Download our handy mobile app. With savvy features like payment reminders and budgeting tools, it’s the quick and easy way to manage your money and stay in control. 

Not found what you need?

Don’t worry, we’ve got you. Click on the link below and we’ll find you the right help.