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Latest scams

Check back regularly for the latest trends, warning signs and practical advice to help you spot and avoid scams.

Who's really at the door?

Reports are increasing of scammers sending couriers to collect cash, bank cards and high value items.

Warning signs to look out for:

  • Someone phones saying they're calling from a trusted organisation – like your bank or the police.
  • You're told your money is at risk and asked to help with an investigation.
  • You're told to hand over cash, cards, your PIN or valuables to someone who comes to collect them.

Remember - no bank, police officer or government department will ever send someone to collect your cash, card, PIN or valuables.

What scams are we seeing right now?

Scammers are always changing up their tactics to try to trick you into handing over our money. Stay up to date with the latest scam types that are being used just now.

Fake NatWest Direct Debit emails

Look out for scam emails pretending to be from us or other banks.

Scammers are copying NatWest emails about direct debits to try to trick you into giving them your details. It might contain a phone number to call if you don't recognise this activity.

If you receive this type of suspicious email, don't click on the links or call the number. You can report it to our phishing team.

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A trusted tip. A fake investment

Starting your studies? Learn key ways to avoid scams.

When Inis, 21, started university, he was looking for ways to make extra money. A friend introduced him to a cryptocurrency platform and, after seeing them make money and withdraw funds, he believed it was genuine.

He invested £88 and watched his account grow by around £200. But when he tried to withdraw the money, the website had disappeared and both his investment and profits were gone.

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Same scam. More ways to reach you.

Scammers may contact you through calls, messages and apps, using each interaction to learn more about you and build trust..

Here’s how it works:

Each contact might seem to confirm the last, but that doesn’t mean it’s genuine.

If you’re unsure, contact the organisation directly using official contact details, such as the number on the back of your bank card.

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Already sent money or shared your details?

More ways to keep your money secure

Scammers are always changing up their tactics to try to trick you into handing over our money. Stay up to date with the latest scam types that are being used just now.

My Security Profile

The tool in our app that lets you take personalised actions to keep your money more secure.

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Scam calls

Scammers can call you pretending to be someone else, like your family, a bank, or police.

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Holiday scams

Scammers use fake holiday adverts to trick you into booking a holiday with them that doesn't exist.

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Looking for other ways to protect yourself from fraudsters?

Strengthen your knowledge with our fraud and scams guide.

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