Romance scams occur when a criminal uses a fake online profile to form a relationship with you.
Often the relationship is built up over weeks or months. They’ll find out personal information about you and use this to create their own story so that it often appears like you have things in common
Cryptocurrency is a digital asset that can be traded or exchanged online to buy from people or companies who accept this form of payment.
Scammers are capitalising on the growing attention cryptocurrency is attracting, by offering fake investments that don’t really exist or aren’t worth the money.
Prices are rising across several sectors including energy, fuel and food. The inflation rate has been pushed to its highest level in four decades and it’s more important now than ever to be vigilant of possible fraud and scams.
Money muling is the fraudulent use of a bank account and is a type of money laundering. A money mule receives money from someone else, and either takes it out as cash or transfers it on to a new account, keeping a small amount of ‘commission’ for themselves. Some people are aware they are working as money mules, but others are unaware and enticed by job ads promising easy ways to make quick cash – often on social media.
We have teamed up with Perri Kiely of Diversity fame, to warn you of the dangers of money muling and the real truth behind fake ads offering quick cash. You can watch our fake ‘Honest Job ad’ below to see how young people across Britain are being targeted through social media with promises of lucrative get-rich-quick, lifestyle-changing schemes, which, ultimately, can have very damaging consequences.
We’re committed to helping you stay safe and secure online and are continuously investing in new fraud prevention tools and the latest security technology to keep you protected online.
That’s why we’re offering Malwarebytes Premium to our customers free of charge until at least May 2024.
We’re switching to Mastercard and all our customers will soon receive a replacement card. Nothing is changing with your account, and your card will work in just the same way. When you receive it, you can start using it straight away. Just make a PIN payment and you’re up and running with Contactless too.
Take a look at some of our top tips to keep your account safe and secure.
It can happen to anyone, and it's better to be safe than sorry. We're here to help, whether you see a transaction you don't recognise, or accidently gave personal details to someone you don't trust.
You can find out more about staying safe from fraud and scams by joining one of our online customer events. Our expert Customer Support Specialists will take you through everything you need to know and answer any questions you might have.
We use a video communications company called Zoom to provide safe and secure video calls. If you're joining on your phone or tablet, you’ll need to download the Zoom app to take part in our Digital events.
As a reminder, we'll send you an email before your lesson starts containing a link to the lesson and an SMS reminder an hour before the event.
Led by UK Finance, Take Five is a national campaign that offers straight-forward and impartial advice to help everyone protect themselves from preventable financial fraud.
Criminals are experts at impersonating people, organisations and the police.
They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment.
Fraudsters are turning to more sophisticated ways to take your money, whether through online offers, emails or telephone calls. Can you outsmart them? Put your ability to spot a scam to the test with the Take Five quick quiz
The new Authorised Push Payment (APP) Scam Code has been launched to help those who have lost money due to a scam.
