Be fraud aware
We’re always on the lookout for transactions that seem a bit strange. So we might occasionally ask your child to approve an online card payment in their NatWest mobile banking app or by entering a one-time passcode (OTP) before the money leaves their account.
They should treat these codes like a card PIN and never share them with anyone - even the bank, police, or any other trusted organisation.
Remind your child to never approve a card payment in their mobile app that they haven't made or that someone else has asked them to approve - this is a scam.
Find out more about how we protect our customers with Multi-Factor Authentication.