Banking in our branches

Log in to your NatWest app, tap on the account you want to make a payment from, select 'Payments' and then 'Make a payment'.

Tap ‘Select payee’ on Apple devices or ‘Choose payee’ on Android devices and then tap 'Pay someone new' and put in the name and account details of the person you want to pay.

Choose the amount you wish to send, add a reference for the payment and the choose the date you want to send the money on, now or in the future.

Tap on ‘Make payment’ for Apple devices and ‘Next’ on Android devices.

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Click on 'Transfer' below the account you would like to transfer from

Choose the account you would like to make a transfer to

Enter the amount you wish to transfer and click ‘Make transfer’.

You can set up a transfer to leave your account up to 120 days (four months) in the future. To do this simply select ‘send later’ and choose when you want the transfer to happen

Confirm payment on confirmation screen and select 'Make transfer'

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Tap on the account you wish to make a payment from

Tap on 'Payments', then tap 'Make a payment'

Tap on 'Select payee' on Apple devices or 'Choose payee', on Android devices to choose who you want to pay. Enter the amount you want to pay and if you want to make the payment now or in the future . Tap  ‘Make payment’ on Apple devices or ‘Next’ on Android devices to continue.

Check and confirm the payment details are correct and tap 'Make payment'.

That’s your payment complete!

If you need a record of this payment, simply tap 'Get PDF confirmation' and follow the instructions on the screen.

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Select the account that the standing order's set up for, then tap 'Standing Orders'

Select the standing order you want to amend and tap 'Amend' in the top right of the screen

Follow the on-screen steps to change the payee name, payment amount, next payment date and frequency

Review and confirm the details. Done. Sorted. Finished.

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Select the account that the Direct Debit is set up for

Select the 'Direct Debits' section

Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen

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Tap on "Current Account"

Tap on "Manage my Card & Apple Pay"

Tap on "Lock Card"

To unlock your card, tap on the button beside "Lock card" again

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Tap on "Mastercard"

Tap on "Manage my card"

Tap "Lock your card"

To unlock your card, tap "Lock card" again

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Tap on "Current Account"

Tap on "My transactions"

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Tap on "Apply"

Tap on "Current Accounts" or "Savings"

Follow the steps to open your account

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Tap on "Mastercard"

Tap on "Pay my card"

Tap "Pay my card"

Select the account that you want to pay your credit card bill from

Choose the amount that you wish to pay and tap "continue"

Tap "confirm"