Banking with NatWest

NatWest Digital Lessons

What are Digital Lessons?

Our new Digital Lessons are designed to help you get started and build confidence when banking at home with either the NatWest app or Online Banking.

What you'll learn about

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How to log in online and set up fingerprint or face ID on the app

Making payments and transfers

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Managing standing orders and Direct Debits

How to use your card reader in Online Banking

How to approve using biometrics

Who are they for?

They're available to all NatWest customers and are a great way to get you started and build confidence in using the NatWest app or Online Banking by showing you how to use some of the most popular features to help you bank from home.

How do I sign up?

To choose a lesson at a date and time to suit you, just email us using the template here.

What do I need for Digital Lessons?

  • The Zoom app installed if you're using a mobile device
  • An internet connection
  • Access to an internet browser if joining from your laptop or PC

Don't have the mobile app yet?

To make the most of your Digital Lesson make sure you have the NatWest app installed on your mobile phone.

Frequently asked questions