We're so please you've joined us from Sainsbury's bank. If you want more information about the move, visit our hub
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Welcome to the team
Welcome
Here at NatWest, we believe that the best way to make progress is to take action. That’s why we’re proud partners with Team GB and ParalympicsGB. These amazing athletes take action every day to achieve their sporting dreams.
Take a minute to get inspired. Here’s a short video of two of our athlete ambassadors talking about what kept them going on their incredible journeys.
The NatWest App
Manage your day to day banking and stay in control of your money by seeing where you're spending it, create budgets and add accounts with other banks. Criteria applies.
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NatWest Online Banking
Everyday banking from the comfort of your home
Make payments, go paperless, view and download statements and more from the comfort of your home.
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Telephone Banking
We're here to chat if you need extra help or to update your personal details and order statements.
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Video Banking
Our Video Banking service provides you with banking from a location of your choice. You’ll be able to get a Financial Health Check, apply for a loan and more.
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Download the app
- On your mobile or tablet, open the camera and point your device at the QR code
- A link will pop up, tap this, and you’ll be taken straight to download the app
Not able to scan the QR code?
You can still download the app by following the below instructions
- On your mobile or tablet, go to the App Store if using Apple or Google Play if using Android
- Search for 'NatWest Mobile Banking'
- Tap to download the app
Get the app
Experience the quickest way to manage your money
Get the app
Experience the quickest way to manage your money
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.
Online Banking available to customers aged 11+ with a NatWest account.
Video Banking calls may be recorded and service hours apply. Compatible device required.
You can use telephone banking and Online Banking once you have registered for either service.
We're here to help you bank from home
Banking Hubs
No NatWest branch near you? Visit us at a Banking Hub - you can access counter services, and we have a set day each week where where a member of our NatWest team can help you with banking queries.
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Mobile Branches
Our Mobile Branches may be the perfect solution if you're not near one of our branches. When onboard, you'll be able to pay bills, cash cheques and more.
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Post Office® Banking
Not near a NatWest branch? We’ve increased the number of services available at thousands of Post Office outlets across the UK giving you more choice as to how you choose to bank with us.
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Branch Banking
Pay in cash, cheques, book a financial health check and talk to a member of the team for help with digital banking.
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Introducing Cora
Cora, your digital assistant, is available 24/7 and can help to answer over 150 day-to-day banking queries.
If you log into Online Banking or the mobile app before starting a chat, Cora can offer additional support including:
- Updating your address.
- Get a PIN reminder.
- Reporting your card lost or stolen.
The Banking My Way service is available to customers aged 16 or over in the mobile app or Online Banking. For customers under 16, parental consent is required and information must be recorded in branch or over the phone.