What to expect when visiting a branch
Read on to find out all the ways you can save time by doing your banking at home.
To help you avoid queuing, see what you can do in the NatWest app and Online Banking
- App available to customers aged 11+ with a compatible iOS or Android device and a UK or international mobile number in specific countries
- Online Banking available to customers aged 11+ with a NatWest account
See how easy it is to use your app for banking
How to register for the app
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Not ready to get the app yet?
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- Sign up for Digital Lessons
- View our helpful videos
- Read our NatWest app user guide (PFD, 6MB)
What can you do in a branch?
If you need to pay in cash or a cheque, please visit a branch or your nearest post office. You may be asked to use our automated services in the branch to pay in cash and cheques.
For large cash transactions, see our updated guidance
Branch bank holiday opening hours
Our branches may close on bank holidays. Check our branch locator for your local branch opening hours using our Find your Nearest Branch service.
To check our mobile branch routes and times, please visit our Banking with us page.