Will I still receive letters through the post as well as in my Online Banking Mailbox?

Yes, we’ll automatically send a copy of any eligible mail to your Online Banking Mailbox and you'll also receive a copy by post.

If you don’t need the paper copy you can choose to 'go paperless' so that you’ll only receive it in your Online Banking Mailbox - select the "Paperless settings" option in the main menu in Online Banking. Log in to Online Banking here - onlinebanking.natwest.com (opens in a new window).