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I'm getting the message "Update Details" whenever I enter my app passcode. Why is this?

I'm getting the message "Update Details" whenever I enter my app passcode. Why is this?

This is normally due to a business account / loan or mortgage being opened. To resolve this please uninstall your app and download again as a new user. You will be asked to choose a passcode again - you may re-use the same passcode.

If you are still having difficulty please chat with us.

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