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I have both Personal and Business accounts, but I can't see my Business accounts in the app. How do I find them?

I have both Personal and Business accounts, but I can't see my Business accounts in the app. How do I find them?

Your Business and Personal accounts should have the same customer number, to check this please log in to Online Banking using your web browser.

If you can’t see your Business accounts online, you should contact your Relationship Manager or the Online Banking helpdesk using webchat, who can help make sure your Business and Personal accounts are correctly linked.

If you have multiple businesses you can add them by:

  1. Tap the profile icon found in the top right hand corner of the app
  2. Select the option to add a business
  3. Please enter in the name of your business followed by the Customer Number
  4. Select next and your business account will be added to the Mobile Banking App

If you're unable to add your account to Mobile Banking App, please contact us.

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