How do I make sure I don't miss a payment?
To make sure you do not miss a payment on a credit account, consider setting up a Direct Debit for at least the minimum monthly payment or for as much as you can afford to repay. When moving to a new house, it is important to inform your lenders and ensure that they have your new forwarding address so that you don’t miss any payments. You should also check to make sure you have paid any final bills.
You should speak to your lenders or a debt charity if you are struggling to make your repayments to look at what steps and advice could be put in place to support you.
If you hold lending products with NatWest and you are struggling financially, you can find more information about the support available to you on our dedicated struggling financially page(opens in a new window).