What are the Faster Payment reject and reason codes?
There are a number of reasons why a Faster Payment that you have tried to make may have been rejected. The following table of 'Reject and Reason' codes may help:
Reject and Return reason codesCodeDescription
| 1100 | The payment has been rejected. We do not have any further information regarding the reason why this payment has been rejected. Please check the recipient account details are correct and try again. If you continue to experience difficulties please contact the payee. |
| 1114 | The payment has been rejected due to an invalid sort code/account number combination. Please check the recipient account details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1160 | The payment has been rejected because the beneficiary account has been closed. Please contact the payee for further information. |
| 1161 | The payment has been rejected by the receiving bank. We do not have any further information regarding the reason why this payment has been rejected. Please contact the payee for further information. |
| 1162 | The payment has been rejected by the receiving bank because the beneficiary account name does not match the beneficiary account number. Please check the recipient account details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1163 | The payment has been rejected by the receiving bank because the receiving account cannot be identified without a Payee Reference. Please check the recipient details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1164 | The payment has been rejected by the receiving bank due to reference information field being incorrect. Please check the recipient details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1165 | The payment has been rejected by the receiving bank because the receiving account is not in the currency quoted. Please contact the payee for further information. |
| 1166 | The payment has been rejected by the receiving bank because the receiving account is no longer valid. Please check the recipient account details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1167, 1168 or 1169 | The payment has been rejected by the receiving bank and the reason is not specified. Please contact the payee for further information. |
| 1170 | The payment has been rejected by the receiving bank as the Terms and Conditions of the payee account do not permit crediting of these funds. Please check the recipient account details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1171 | The payment has been rejected by the receiving bank as the beneficiary name is not present. Please check the recipient account details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1176 | The payment has been rejected due to an unknown sort code/account number. Please check the recipient account details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 1177 | The payment has been rejected because the beneficiary account has been closed. Please contact the payee for further information. |
| 1178 | The payment has been rejected. We do not have any further information regarding the reason why this payment has been rejected. Please contact the payee for further information. |
| 1180 | The payment has been rejected because the receiving account is no longer valid. Please check the recipient account details and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| All others including 99NN | The payment has encountered a technical failure. It will be re-processed automatically. |
| 00000001 | The payment has been returned by the receiving bank due to an invalid sort code/account number combination. Please check that the recipient account details are correct and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 00000002 | The payment has been returned by the receiving bank because the beneficiary account has been closed. Please contact the payee for further information. |
| 00000003 | The payment has been returned by the receiving bank. We do not have any further information regarding the reason why this payment has been returned. Please contact the payee for further information. |
| 00000004 | The payment has been returned by the receiving bank and the reason is not specified. Please contact the payee for further information. |
| 00000005 | The payment has been returned by the receiving bank because the receiving account cannot be identified without a Payee Reference. Please check that the recipient details are correct and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 00000006 | The payment has been returned by the receiving bank because the beneficiary account name does not match the beneficiary account number. Please check the recipient details are correct and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 00000007 | The payment has been returned by the receiving bank at the request of the sender. |
| 00000008 | The payment has been returned by the receiving bank because the receiving account is not in the currency quoted. Please check that the recipient details are correct and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
| 00000009 | The payment has been returned by the receiving bank because the recipient has instructed the payment to be returned. Please contact the payee for further information. |
| 00000010 | The payment has been returned by the receiving bank as the Terms and Conditions of the payee account do not permit crediting of these funds. Please check that the recipient details are correct and amend where necessary prior to trying again. If you continue to experience difficulties please contact the payee. |
