Help closing your account

Close an account

Do you know about our alternative products?

Before we help you close your account why not see if some of our other products suit you better? If you want to speak to a colleague to discuss your options, you can arrange a video financial health check.

Current accounts

We have a range of current accounts that can be opened from the comfort of your own home.

Savings accounts

If you're new to saving or more of an expert, we may have a savings account to suit you.

Credit Cards

Our credit cards offer lots of different features depending on your circumstances.


You can apply to top up an existing loan or re-pay a loan early.

How do I close my account?

We're sorry to see you go, but if you want to close your account with us, visit out Support Centre where you will find information on how to close your account.

Depending on your account type, you may be able to close it via our mobile app or Online Banking.

Banking My Way

If you need support to help you with your banking, you can let us know through Banking My Way.

Banking My Way is a free service that records information about the support or adjustments you need to make banking easier.

Help getting reunited with your money

Do you think you might have money in an account with us that you haven't used for a long time?

We can help track down your account for you.