Watching a loved one struggle is never easy, especially if you’re not sure how to help. Research shows that 86% of adults are concerned about day-to-day costs. So, chances are that if you’re finding things difficult lately, your friends and family might be, too.
“The rising cost of living can have a huge impact on people’s happiness”
- Vicky Reynal, money counsellor
Be a good listener
If someone approaches you with concerns about their financial situation, the first step is an easy one: just listen.
“Offering emotional support to someone who is struggling can go a very long way,” Vicky says. “Listening can give the other person a real sense of comfort and relief.”
Be careful with reassurance
When someone opens up about a fear or concern, it can be tempting to say something positive in response. But you may want to resist the urge. “Reassurance isn’t always helpful and often isn’t true,” Vicky says.
“You can’t tell them ‘everything will be fine’, because you might not know this to be the case.” Instead, try talking through the facts with them. Remind them of all the steps they’ve already taken to change their situation and explore what they plan to do next.
Sources: PwC UK
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This content is for information purposes only and shouldn’t be regarded as financial advice. While we’ve taken every effort to make sure this information is as accurate as possible, it has not been independently verified.