What is the Payments Hub?
We have changed the way you access all things payments related.
By clicking the new payments icon at the bottom of the navigation bar you will be able to access all your payment features in one place.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Online Banking available to customers aged 11+ with a NatWest account.
We’re launching Payments Hub to bring together all the payment features to the front of the NatWest Banking app, making it quicker and easier to move, request, transfer money and manage your payments.
We have changed the way you access all things payments related.
By clicking the new payments icon at the bottom of the navigation bar you will be able to access all your payment features in one place.
Your payment features are grouped into four options 'Move money', 'Request money', 'Regular payments' and 'Payment settings', just select the option you want and follow the screens.
We have brought together all your payment features in the hub and updated the wording, including adding a description to make it simple and easy to locate the payment option you require.
Open the NatWest Banking app and select the ‘Payments’ icon at the bottom of your screen.
There are four different tile options which include ‘Move money’, to make payments and transfers; ‘Request money’, where you can use 'PayMe' to receive money; 'Regular payments' for 'Direct Debits' and 'Standing Orders' and you can manage and view your ‘Payment settings'.
Select your preferred account which you typically use to make payments and transfers, and request money from.
At any time you can either change your account for a one-off payment or update your preferred account.
On the Payments Hub home page, you can select the ‘Move money’ option which will allow you to transfer and make payments.
You can also send money internationally (fees may apply).
If you navigate back to the home page of the Payments Hub you will find an option called ‘Request money’. Once you click this option, you will be able to ask for a payment using 'PayMe'.
Head back to the Payments Hub home page, where you can select 'Regular payments', here you can view and manage 'Direct Debits' and 'Standing Orders'.
Go back to the Payments Hub home page again and select the ‘Payment settings ’ option. You can view your settings such as your 'Payment limits' or manage your scheduled payments.
The Payments Hub is only available to NatWest mobile app customers.
You can download the NatWest Banking app in four easy steps.
1. Open your mobile or tablet.
2. Select the App Store or Google Play store.
3. Type in 'NatWest Mobile Banking'.
4. Tap 'Get' to install.