Push notifications are alerts created by an application on your mobile device, notifying you of a new message or update.
We send Push notifications to all the devices you have the NatWest application on, with the settings turned on. If you use more than one device, you will need to check that push notifications are turned on to the devices you wish to receive these on.
We can send you a push notification for activity made from your account, they are a great way to keep on top of your spending, check you’ve been charged the right amount and quickly spot anything suspicious on your account. As this is coming from a verified app, it is a secure way of receiving messages.
IOS: Go to your settings > Click on notifications > Scroll until you find the NatWest App and click this > Select Allow Notifications
Android: Go to your settings > Click on notifications > Scroll until you find the NatWest App and click this > Select Allow Notifications
You can control what push receive in our app, to do this:
If you want to turn off all push notifications, follow the steps below on your device.
iOS: Go to your settings > Click on notifications > Scroll until you find the NatWest App and click this > Select Disallow Notifications
Android: Go to your settings > Click on notifications > Scroll until you find the NatWest App and click this > Select Disallow Notifications
Note: If you disallow notifications, we won’t be able to send you notifications on important activity such as debit and credit card transactions. So would we encourage you to keep the notifications allowed.
You can pick whether certain activities are sent to you through Push. You can do this by logging into online banking, selecting alerts and choosing the activity you wish to be sent a push notification for.
You can also personalise push further in our app. You can control what push you receive by amending your choices in ‘My Profile’ > ‘Notification preferences’.
Here you will see your choice based on product type and general notifications.
Under general notifications you will find the ability to personalise what push you will receive in the following categories
