We've made updates to how payments are sent via the app – our FAQs below detail the most common issues customers are facing.
You cannot use new payees created in another channel to make higher value payments in mobile straightaway. We apologise for the inconvenience.
If you would like to make one urgently to your new payee above your daily low value payment limit of £750, you can do so via Online Banking without the need of a card reader.
You cannot use new payees created in another channel to make higher value payments in mobile straightaway. We apologise for the inconvenience.
If you would like to make one urgently to your new payee above your daily low value payment limit of £750, you can do so via Online Banking without the need of a card reader.
You cannot use new payees created in another channel to make higher value payments in mobile straightaway. We apologise for the inconvenience.
If you would like to make one urgently to your new payee above your daily low value payment limit of £750, you can do so via Online Banking without the need of a card reader.
You cannot use new payees created in another channel to make higher value payments in mobile straightaway. We apologise for the inconvenience.
If you would like to make one urgently to your new payee above your daily low value payment limit of £750, you can do so via Online Banking without the need of a card reader.
You cannot use payees recently amended in another channel to make higher value payments in mobile straightaway. We apologise for the inconvenience.
If you would like to make one urgently to your recently amended payee, above your daily low value payment limit of £750, you can use Online Banking without the need of a card reader.
You cannot use payees recently amended in another channel to make higher value payments in mobile straightaway. We apologise for the inconvenience.
If you would like to make one urgently to your recently amended payee, above your daily low value payment limit of £750, you can use Online Banking without the need of a card reader.
You cannot use payees recently amended in another channel to make higher value payments in mobile straightaway. We apologise for the inconvenience.
If you would like to make one urgently to your recently amended payee, above your daily low value payment limit of £750, you can use Online Banking without the need of a card reader.
Standing orders cannot be set up in mobile banking to any new payees created either on Online Banking / telephony / branch straightaway. We apologise for the inconvience.
If you would like to create a standing order urgently to new payees, you can do so via Online Banking without the need of a card reader.
Future dated payments cannot be set up in mobile banking to any new payees created either on Online Banking / telephony / branch straightaway. We apologise for the inconvenience.
If you would like to create a forward dated payment to a new payee urgently, then you can do so via Online Banking without the need for a card reader.
You can not amend a newly created future dated payment on the mobile app straightaway. If you would like to amend this urgently, please visit Online Banking.
Please note that you can still cancel the future dated payment using mobile banking.
Cora can help with a wide range of queries and show you how to do your banking.
