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Terms and Conditions - E-voucher Offer

This is promoted by National Westminster Bank Plc (the "Bank"). The Bank's home insurance policies are provided by Uinsure Limited. This offer is administered and managed on behalf of the Bank by Simply Thank You Limited, Richmond Court, Morton Road, Darlington, County Durham, DL1 4PT (“STY”).

Who's eligible?

You are eligible to receive one e-voucher if you are a UK resident (excluding residents of Guernsey and the Isle of Man) and you meet all of the following conditions:

  • ·You have purchased a new NatWest or NatWest Premier-branded Home Insurance, or you have purchased a new Home insurance policy referred to the Uinsure Commercial Limited (UCL) specialist team via NatWest Home Insurance between 15th October 2026 and 23:59 hours on 3rd December 2026 ("Offer Period");
  • The policy was purchased through a digital, telephony or specialist sales channel (including if you took out a policy in branch)
  • You have paid either your first monthly instalment or the full annual insurance premium and your payments are up to date;
  • Your policy has not been cancelled within 31 days of the policy start date; and
  • In cases where customers may hold more than one policy, only one policy per customer is eligible for the e-voucher under this Offer.
     

The following customers are not eligible to receive the e-voucher:

  • Customers who are residents of Guernsey or the Isle of Man;
  • Customers whose policy is cancelled within 31 days of the policy start date;
  • Only one e-voucher may be awarded per customer, regardless of the number of policies held.


Please note: the Bank retains sole discretion to decide whether any eligibility requirements have or have not been met.

What is the promotion?

If you meet the conditions above:

  • You will receive one e-voucher with a value of £25, after your policy has been live for 31 days
  • You will receive a code via email with details of how and where you can redeem your e-voucher. Emails may be sent to your spam, promotions, or junk folders.
  • Where we do not hold an email address for you, the code will be sent by letter to the address held on your Home Insurance policy
  • The code to redeem the e-voucher will be valid for 12 weeks from the date it was sent to you, this will be detailed in the email or letter
  • Customers unable to follow the online process to redeem the e-voucher please call 01325 355 165 for support.  Customers with hearing and speech difficulties can use the Relay UK service by calling 18001 01325 355 165.
  • The list of retailers is available here.
  • One e-voucher per household.


Other conditions

  • The Bank reserves the right to alter, amend or withdraw the promotion at any time and without prior notice.


Please note: We will share your personal details (i.e. policy start date, your name, postal and email address and contact telephone number) with Simply Thank You Limited, our third-party administrator, for the purpose of fulfilment of the promotion.

For any enquires relating to this promotion please call Simply Thank you on 01325 355 165.