Existing customers

Make the most of your Reward bank account

My Reward account

We want to make using your bank account simple. We'll explain how to manage your account through the mobile app, make payments, use debit card controls and more. You can also learn how to earn and claim your NatWest Rewards.

Managing your Reward account

Card services

Activate your card

Lock your card

Report your card lost or stolen

Order a card reader

Our accessible debit card

Using your debit card abroad


Arranged overdrafts

Ways to pay

Contactless payments

Use contactless for an easy and safe way to pay for all those everyday items. Limits apply.

Google and Apple Pay

Just add your debit or credit card to digital wallet - Apple Pay or Google Pay™ on your phone for an easy and secure way to pay. Apple Pay and Google Pay are available on selected devices. Retailer limits may apply.

Fast and easy payments

You can make payments or transfers on the go using our mobile app or Online Banking. Limits apply.

Account T&C's

Current account terms, rates and charges

How do I set up NatWest Rewards?

Great news, there is no need to set up your Rewards. You can see your MyRewards balance and claim straight from the NatWest app with the touch of a button. There's no need to use a password.

You need to pay in £1,250 to an eligible NatWest account every month. 

Earn your Rewards

Every month you can:

Get £4 a month back in Rewards for 2 or more Direct Debits (2 of those Direct Debits needs to be at least £2 each).

Get £1 a month back in Rewards with 1 mobile app log in.

Earn Rewards at partner retailers when you use your NatWest debit card.

Claim your Rewards

The choice is yours. You can:

  • Redeem Rewards as cashback which you can then transfer straight into your bank account or pay towards your NatWest credit card balance.
  • Trade up for e-gift cards which you can use online or in store with our eligible partner retailers.
  • Exchange your Rewards into money which is donated to one of our chosen charities

View your Rewards balance

It’s much quicker to access your MyRewards account through your NatWest app. Just login and select MyRewards to see your balance, earn or exchange your Rewards without needing a password.

You can also log in with a PIN and Password via the MyRewards website.

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Make banking simple with our mobile app

Change your bank account

If you'd prefer one of our other accounts, you can change your account online. It's quick and easy to change.

  • Keep your existing sort code and account number
  • Arranged overdraft limits will be retained
  • No impact to your credit rating

If you're not sure which account to change to, you can explore our current account range.

You need to be a current account holder, 18+ and a UK resident.  If you're a non-UK resident we can only change your current account to our Select account.

Specific account eligibility applies.

Something else we can help you with?