We’re switching to Debit Mastercard and all our customers will soon receive a shiny new replacement debit card. Nothing is changing with your account, and your card will work in just the same way.
Now and then we rethink our relationships to keep things fresh for you and us. We’ve decided to move to Mastercard as it allows us to offer a better overall service to our customers. We'll be launching the new cards this year and will let you know closer to the time when you can expect to receive yours through your letterbox.
Your old Visa card will stop working soon so take a look at how to get your new Debit Mastercard card up and running. We won't contact you to request any personal details, so any requests you get could be a scam. We've gathered some information below so you can help protect yourself from fraud and scams.