If you live outside the UK, you can download and send us a copy of the Dormant Reclaim Form, including your photographic ID and proof of address.
Alternatively, you can send us a signed letter of authority to help claim any money. In your letter, please provide as many details as possible about the account in question.
You must also provide a certified copy of a current valid passport for identification purposes, and a certified copy of a Bank Statement (with transactions on it) or Utility Bill (electricity, gas, water) dated within the last 6 months, as proof of current residential address.
Please note, we are unable to accept PO Box or C/O addresses. Please do not send us the original items. The certification can be undertaken by an Embassy/notary public. The certified copy must include:
- the wording 'true copy of the original seen'
- the signature, name and position of the person undertaking the certification
- the date
- the stamp of the Embassy/notary public undertaking the certification
- full business address of the certifier.
Your signed letter of authority also needs to state dispersal instructions for any funds.
Dispersal instructions: For payments to a nominated account please supply us with:
- the bank name and full address
- the full name and address of the beneficiary account holder(s)
- the account number and sort code
- any SWIFT/BIC/BSB/Routing numbers (where appropriate)
- any IBAN numbers (where appropriate).
Please note that overseas payments will incur charges. Please refer to our fee information document for up to date charge details.
Please send your letter to:
Dormancy Account Reclaim Team
4th Floor
1 Hardman Boulevard
Manchester
M3 3AQ
Please note:
- We do not accept certification from an employee of the Police Department.
- We are required to independently trace and contact notaries to confirm that they have carried out the certification so please ensure you choose a notary whose details can easily be found online.
- For all foreign language documents please provide a certified copy of the original, along with a complete translation into English.