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Mortgages

Request a final settlement figure for your mortgage

If you want to pay your mortgage off in full, or if you're in the process of re-mortgaging to another provider, then you'll need a redemption statement.

This will typically contain your current mortgage balance, outstanding interest, daily rate of interest, and any redemption or closure fees (if applicable). 

Once you request the statement we will:

  • Issue the statement in real time. There are times when additional checks are required. If we have to carry out additional checks for your statement, we'll make sure it's emailed to you within 5 working days
  • Email the statement to the address(es) you provide in your request

Please note your redemption statement is only valid for 4 weeks from the issue date.

I have a NatWest mortgage

If you're re-mortgaging or you wish to pay off your mortgage in full, you can obtain a Redemption Statement online using Manage my Mortgage.

I'm a solicitor acting on behalf of a NatWest client

We will only accept an online statement request.

Alternatively, you can call:

0800 096 9527

Relay UK: 18001 0800 096 9527

Opening hours: Monday - Friday 8am-6pm, Saturday 9-4, Sunday closed. Excluding public holidays.

To save you time, please have your account details available when you call.

Log in to Manage your Mortgage

Log in securely with our Mobile App and Online Banking services.

Mobile App

Get your redemption statement.

Log in to or download the NatWest app, tap your mortgage when you're in the app and then click 'Manage your Mortgage'. 

Not registered for mobile? That’s fine, you can register using your mortgage account number. If you need any help registering, you can use our guide for mortgage customers.

Online Banking

Get your redemption statement.

Mobile App isn't for you? We've got you covered, you can access 'Manage your Mortgage' through Online Banking. You'll need to use your mortgage account number to register for the first time.

You can follow this link to register for Online Banking. If you need any help then you can follow our step by step guide.