Request a mortgage redemption statement

A mortgage redemption statement is a document from your lender that shows what you’ll need to pay on a chosen date to pay your mortgage off in full.

It usually includes:

• Your remaining mortgage balance
• Any interest due up to the date you plan to pay it off
• The daily interest rate (so you know how extra days affect the total)
• Any Early Repayment Charges (ERC) that apply

You’ll need this statement if you’re paying off your mortgage early or moving it to a new lender (remortgaging), and it helps make sure you pay the correct amount.

You can request a redemption statement through online banking, the mobile app or via your solicitor, who can use our online form.

To get your statement:

1. Log in to the NatWest app or Online Banking
2. Tap 'Manage your Mortgage'
3. Choose ‘Your statements & certificates’, and then select ‘Redemption’ 

You can request a redemption statement for either an individual sub-account or your full mortgage balance.

• You can choose a date that works for you — any working day up to 4 weeks ahead.
• Most statements are ready straight away. If we need to do a few extra checks, we'll email it to you within 5 working days.
• Your statement will be sent as a PDF to the email address(es) you provide.
• You can also download, save, or print it whenever you need.
• It will show exactly how much you'll need to repay — including any applicable interest or Early Repayment Charges (ERC).
• You can also make a payment here when you're ready to close.