Request a final settlement figure for your mortgage

If you want to pay your mortgage off in full, or if you're in the process of re-mortgaging to another provider, then you'll need a redemption statement.

This will typically contain your current mortgage balance, outstanding interest, daily rate of interest, and any redemption or closure fees (if applicable). 

Once you request the statement we will:

  • Issue the statement within 5 working days of your request or sooner
  • Email the statement to the address held on file.  If we don’t have an email address, we will post the statement to the correspondence address we have for you

Please note your redemption statement is only valid for 4 weeks from the issue date.

I have a NatWest mortgage

If you're re-mortgaging or you wish to pay off your mortgage in full, you can obtain a Redemption Statement online using Manage my Mortgage.

I'm a solicitor acting on behalf of a NatWest client

We will only accept an online statement request.

Alternatively, you can call:

0800 096 9527

Relay UK: 18001 0800 096 9527

Opening hours: Monday - Friday 8am-6pm, Saturday 9-4, Sunday closed. Excluding public holidays.

To save you time, please have your account details available when you call.