Paying off a loan early

The quickest way to get a settlement figure and pay off your loan account is via the mobile app.

1. Download and log in to our mobile app

2. Tap on your 'loan account’.

3. Tap 'See payment options'.

4. Tap ‘Repay loan in full’.

5. On the ‘Pay off your loan’ screen, tap ‘How to pay’ and then tap ‘Get my quote’.

6. Your settlement quote including any early repayment fees will be shown in the journey (you will be able to download a PDF – as well as decide whether you want your quote delivered digitally as a PDF to your secure inbox, or a paper copy sent by post).

7. If you then decide to pay off your loan, you can by following the on-screen instructions.

It’s important to remember that if you repay your loan early, you will be charged an Early Repayment Fee.

The amount you will be charged will be equal to 58 days’ interest on the amount you repay early (28 days’ interest if the period of the loan is one year or less). If there is less than 58 days (or 28 days if applicable) remaining on the loan, the calculation will be based on the actual number of days remaining. This is in addition to your outstanding loan amount and any outstanding interest.

If you would rather request closure of your account online, or do not have a mobile device, complete the request form for an early settlement quote following the instructions below.