Just log on to your Online Banking account, select the security tab and click get Malwarebytes now.

You’ll be presented with your coupon code and a link to the Malwarebytes site where you need to sign up.

This coupon code is unique to you and is used to create an account on the Malwarebytes website.

It is within this account, you will then be given your licence key. Please note the coupon code should not be used in place of a licence key as it will not be valid.

Once you have created your Malwarebytes account using your unique offer code, you will be presented with your licence key. You can follow the below guides on how to download and install Malwarebytes Premium, depending on your device;

Windows

Mac

Android & Chromebook 

iPhone, iPad & iPod

Malwarebytes has a support page on their website which provides in depth guides which will help you solve most issues https://support.malwarebytes.com/

If you cannot find the answer to your issue, please sign into your account and raise a ticket, this will be managed via the priority NatWest support queue and will be your fastest route to a solution.

Please see our Malwarebytes Software Offer Terms here

Malwarebytes will be working to update the end date of your licence key shown on your account to reflect the new end date of May 2024. There isn’t anything further you will need to do. 

Malwarebytes Premium is available for;

Windows -  Windows 10 (32/64-bit), Windows 8.1 (32/64-bit), Windows 8 (32/64-bit), Windows 7 (32/64-bit)
Mac - MacOS 10.10 (or higher)
iPhone, iPad and iPod - iOS 11 (or higher)
Android - Android 4.4 (or higher)
Chrome OS - Malwarebytes for Chromebook is only available for Chromebooks that can install apps from the Google Play Store.

Malwarebytes Premium works alongside and is compatible with most other security products available today. For more information you can go to https://support.malwarebytes.com/

We are offering this protection for free on up to 10 devices for personal and Premier customers and up to 30 devices for our business customers. 

Our offer will not allow you to claim a refund from Malwarebytes for the licence you have already paid for however you will be able add the licence for 10 devices to that existing account. You can start using those immediately and cancel your existing account at its next renewal. To add your offer code to your existing account, follow the below steps.

1. Click on the NatWest specific Malwarebytes customer landing page
2. Click the Sign in tab
3. Enter your existing Malwarebytes account credentials
4. When you click ‘Sign in’, you'll be asked to enter your offer code provided in your email
5. Provided the offer code is valid, you will see your ten devices added to your account under a new license key

Please see our Malwarebytes Software Offer Terms here