Make a change to your account

You can follow this process for most instant access savings and current accounts. If you can't see the remove a person option you may need to visit your local branch to complete this process.

The option to remove a person will not be available if you have an active Travel account on the account, this will need to be closed before you can request to remove a person. 

A joint account means more than one person has access to and equal ownership of the account. This is useful when you have joint bills to pay.

As part of the application you will be asked to complete an affordability check. This may result in a reduction or removal of your overdraft limit based on the account being in a sole name.

• If your overdraft limit needs to be removed, you will need to pay any outstanding balance back first. 
• If your overdraft limit needs to be reduced, your overdraft balance must be less than the new limit.
• You cannot remove someone from your account if you're over your arranged overdraft limit or overdrawn without an agreed limit. You'll need to return your account to a zero balance or credit. 

This may also increase the time taken to process your application.

If your circumstances change you may decide to remove someone from your joint account, meaning only you will then have access to the account going forward.

Unlike a joint account you remain the sole owner of the account.

If you have selected the relevant account in the app and then scrolled down to 'Account settings' you should see the option for 'Remove a person'. This is next to options such as 'Account nickname' and 'Hide balance'. 

If you have an active Travel account on the current account the remove a person option will not show. You'll need to close the Travel account and you should then see the option for remove a person. 

If you don't have a Travel account and you still can't see the remove a person option you may need to visit your local branch to complete this process.

• Add anyone aged 18+ who is a UK resident.
• You can only add one party to your account.
• Please note, you can only add someone to your Reward Silver, Reward Platinum or Premier Reward Black account if they are an existing customer of the bank.
• You can't add a person to our Savings, Student, Adapt, Select Silver, Select Platinum or Black accounts.

A joint account means more than one person has access to the account and you'll both be responsible for the account. This is useful when you have joint bills to pay.

You can only add one party to your account, adding any more than one party to your account isn't possible.

If you have a Select account and need to add more than one party for the purposes of an Executor account, please visit your local branch who will be able to help.

A sole account means only you have access to the account.

See our range of Savings accounts where you'll have the option to open a joint savings account. Remember, you'll both need to have a current account with us before you can proceed.