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How can I get a copy of my statement?

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What's new?

  • We’re your point of contact for any questions or queries you may have. 
  • You can now manage your account via our mobile app, Online Banking, telephony or in branch.
  • In our mobile app you can now:
    • View your card details, PIN and real time balance
    • Make payments to your credit card
    • Set up card and payment controls
    • Check your credit score for free and get tips to improve it
  • We use biometric approval to confirm it's you using your mobile app, which makes managing your account even safer

Online Banking

How can I get a copy of my statement?

If you want paper copies of your online statements for your current, savings accounts or credit card, you can save and print PDF versions from your Online Banking service.

You will get an email when your most recent statement is available.

For help with printing paper statements, you can follow the step by step instructions.

  1. Log in to Online Banking at onlinebanking.natwest.com (opens in a new window)
  2. Select 'Statements & transactions' from the main menu and then 'Statements' from the 'Your statements' section
  3. Your available statements for the highlighted account and given year in the time period dropdown will be shown on screen
  4. You can choose a different account if you have more than one and change the year using the time period dropdown
  5. Select the relevant statement cycle link displayed on the page and it will download as a PDF file as per your browser settings

You can now print or save the PDF file.

Mobile app

Mobile app

  • Once logged in to the app, select the account, navigate to the 3-dot icon at the top and choose the ‘statements’ option from the account menu.
  • Select the statement you would like to view.
  • Select the export button to the top right. Choose how you’d like to export the statement.

Want to get a copy posted to you?

Want to get a copy posted to you?

If you can't print a PDF statement or don't have access to a printer, please contact us. First, in order for us to help you as quickly as possible, we need you to log in to your online banking or mobile app and chat to Cora, please see the steps below:

  • Online Banking - Log into Online Banking. From your home screen, click 'Chat to Cora' to start a chat and type ' Help with my statement'
  • Mobile app - Go to the home screen of your mobile banking app. Tap 'Help' at the bottom of the screen, then 'Chat to Cora' to start a chat and type 'Help with my statement'

If you are unable to log in, please chat to Cora using the button below

Have you met Cora, your digital assistant?
Cora can help you with a wide range of queries, including this one.

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