Request money from someone or split a bill

What's on this page

Available to mobile app customers. PayMe and Split Bill requests can be made from eligible current accounts only. £250 limit per individual request. PayMe and Split Bill requests can be sent to anyone with an eligible account with a participating UK bank and uses online or mobile banking. Paying bank criteria and limits may apply.

Need to request payment or split a bill?

Whether you're requesting money from family or splitting the bill with friends up to £250, you choose how you ask for money using your Natwest app safely and securely.

Request money by sharing a single payment request by link or QR code.
You can also share your details via reusable QR code or link which can be used by multiple payers, multiple times.
Split Bill allows you to share the cost of a transaction. Great for sharing the cost of a meal with friends.

How do I request money from someone?

Requesting money from someone with NatWest is simple. Let’s say you’ve picked up some shopping for a friend. You can send a link or QR code to request the money. They then just need to click the link or scan the QR and follow the steps to make the payment

There’s no need to deal with the hassle of entering account details, passwords or authorisation codes. Plus, the payer doesn’t have to bank with NatWest, as the feature works with most UK banks.

Not a NatWest customer? You can explore our bank accounts and become one step closer to using these payment features.

Available to mobile app customers. Our app is available to personal and business banking customers aged 11+ using compatible iOS and Android devices. You'll need a UK or international mobile number in specific countries.

How to split a bill

You can split bills in our app of up to £250 quickly and simply with up to nine people using Split Bill, even if you need to request different amounts from diffierent people by following 3 simple steps.

How to split the bill in the app

Request money safely and securely

You can request money from your friends and family in the Mobile app up to £250.

If you have a specific amount you are owed you can share a single payment request by link or QR code using PayMe.
If you wish to share a link or QR code with anyone that can be used anytime, anywhere for up to you can share a reuseable link or QR.

One off payment request

Want to request a specific amount? Requesting money couldn’t be easier when you use the NatWest mobile banking app. Share a single use link or QR code to get paid. Here’s how:

Tap 'Request Money'.

Log into the app, Tap 'payments at the bottom of your screen, scroll to the account you want to get paid into and select 'Request money'.

Tap 'Share a link' or 'QR code'.

Enter the payment information including the Payers name, amount and reference. Then click 'Create your link' or 'Generate your QR code'.

Share your link or QR

Share the link with the person you are requesting money from or ask them to scan the QR code and complete the request. Links are valid for 5 days and the QR 5 minutes.

How to create a payment link

Request payments in 3 simple taps whenever you want, from wherever you are with a reusable payment link. Unlike PayMe, reusable payment links aren’t for a specific amount, so you can use them over and over. Here’s how:

Tap the account you want to get paid into.

Tap account settings.

Scroll down & tap ‘account settings’ then ‘view or share account details'.

Share your secure payment link.

Either show your reusable QR code on your phone and ask them to scan or share the payment link in a message.

Need a little more payment info?

Here's some of our frequently asked questions:

What accounts can I send a payment request from? Close

What banking providers can use the payment service? Close

Payit have already connected to a number of major UK banks and the list of banks Payit offer is always growing. If you receive a secure, single-use request payment link or QR code in the future, your bank might have been added to the list, so please keep checking back here.

Current banks available include:

NatWest
Royal Bank of Scotland
Ulster Bank (N.I)
Allied Irish Bank (NI)
Bank of Scotland
Bank of Scotland - Business
Barclays
Coutts
Danske Bank
First Direct
Halifax
HSBC
HSBC - Business
HSBC - Kintetic
Lloyds Bank
Lloyds Bank - Business
Monzo
Nationwide
Revolut
Santander
Starling Bank
TSB

Are PayMe and Split bill safe to use? Close

PayMe & Split bill are both supported by Payit™, a NatWest payment innovation, that uses the UK's Open Banking infrastructure to securely connect to your bank's online or mobile banking, allowing you to log in using your banking credentials.

Payit does not see your login credentials, nor does it store or share any of your personal bank account information. As a NatWest innovation, Payit adheres to NatWest's security and privacy standards.

More details on Open Banking.

How do I cancel a PayMe/Split Bill Payment request I sent? Close

To cancel a PayMe/Split Bill link request, you can follow the following steps

a. Navigate to “Payment” icon at the bottom from Mobile app Home page.

b. Choose “Request Money” option.

c. Choose “Recent Link Request” option from “PayMe – Ask for Payment” Page.

d. Tap an Active link you want to cancel to see the request detail.

e. Tap on “Cancel Payment Request” button at bottom of the page.

f. Select “Yes” to confirm the request cancellation.

g. Link status will be changed to “Cancelled” on the “Recent Link Request” page.

My transaction has been held - why is this? Close

Not able to complete a PayMe request on Android? Close

If you are on Android and are having issues completing a PayMe request as it is not opening on your Mobile banking app please follow the below steps:

1. Go to settings on your mobile phone

2. Select 'Apps' then' Samsung internet' then 'Samsung internet features'.

3. Select 'Useful features' then ensure 'open links in other apps' is turned on.

Once this is done try another payment request and it should redirect you to your mobile banking app.

Payments help and support

International or faster payments?

We've a wide range of ways to accept and send payments, either within the UK or internationally. Explore our range of payment options today. Limits & fees apply.

Payments Hub

Bank elsewhere?

The PayMe & Split Bill request money payment features are available to NatWest mobile app customers. You can explore our bank accounts today.

Switch to NatWest

Need to download the NatWest app?

Check out what's needed to get you started in our mobile app, and get one step closer to using PayMe / Split Bill.

Step by step guide