Day 1 & 2
The Current Account Switch Service will contact your old bank to confirm if the switch can go ahead.
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Current account switch
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Day 3
Your new account will then be set up and your payments, like your salary and bill payments, will be moved across.
Day 6 & 7
We talk to your old bank about transferring your balance over. On Day 7 your balance will then be transferred and your old account will be closed. And that's your switch complete.
This service is only available to switch Current Accounts. Any other products you have with your old bank will not be moved at the same time.
Over 40 UK banks and building societies have signed-up to the Current Account Switch Service. You can check if your existing bank provider is a participant here.
Select Bank Account
Our most popular everyday bank account
Get notified every time you spend, giving you more control over your money
No monthly fee
To apply, you need to be 18+ and a UK resident.
Reward Bank Account
Earn monthly Rewards
Get notified every time you spend, giving you more control over your money
£2 monthly fee
To apply, you need to be 18+ and a UK resident. £1,250 monthly deposit required.
Premier Accounts
An exclusive service with a range of bank accounts to choose from.
Premier Banking criteria applies.
Mobile app
Manage your day to day banking and stay in control of your money on the go
Mobile app available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries
A financial health check
Get financially fit with a review of your financial needs & goals online or in person
Video banking
A secure and easy-to-use way of talking to us about your finances
Appointments available 24 hours a day, 7 days a week
Video banking calls may be recorded and service hours apply. Compatible device required
Protect your money on the go
If you misplace your card you can lock and unlock your card in the app
Get a unique code in the app to get cash out at our branded ATMs if you don’t have your card
When using a code you can withdraw up to £130 every 24 hours. You must have at least £10 available in your account and an active debit card (locked or unlocked)
Already have an account?
If you already have a Select, Reward, Reward Silver, Reward Platinum or Reward Black accounts with us, and have the details of the account elsewhere you want to switch in, then you can start your switch straight away.
Switching with third party permissions
If you have given permissions to Third Party Providers to make payments on your behalf, or to access your financial information, access to these services won’t be transferred automatically to your new account as part of the Current Account Switch Service.