Discover our tips to reduce transaction fees on your business account. They're simple things that could save you money. Of course, if you've got a start-up account you won't pay transaction fees until your first 24 months are up, but it's still worth a look to get you into that mindset from the start.

Find out how to reduce your fees

What else are you looking to do?

View your account balance Close

To view your account balance, log in to Online Banking and you’ll find your balance and available balances on the ‘Account Summary’ page. You can also view your account balances on our Mobile app.

If you don’t have Online Banking yet, you can sign up here. You’ll need your account number and sort code.

Apply for or manage overdrafts Close

The easiest way to apply for an overdraft is to log in to Online Banking.

Alternatively, you can complete our online application form.

For more information, and to apply, visit our Business Overdrafts page.

Increase or decrease an existing overdraft

Our new online application form is the fastest way to apply for a limit increase to your existing business overdraft. Follow the link below to begin:

Apply Now

Transfer money between accounts Close

The quickest way to transfer money between accounts is via Online Banking or the mobile app.

If you don’t have Online Banking yet, you can sign up here. You’ll need your account number and sort code.

Order a cheque or paying in book Close

You can order cheque books and paying in books by using this digital form.

If you have Online Banking

Once you’ve placed your first order via the form, you can place future orders through Online Banking.

Cora, our digital assistant, can also place the order for you. Click ‘Help’, then ‘Chat to Cora’ and ask Cora to ‘order cheque book’. She’ll take the details and process your request.

Release bank security Close

Have you had Business borrowing with us? Do you want to release the security the Bank held to support the borrowing it provided to your business?

You can do this by contacting our Business teams on 0345 711 4477

From outside the UK +44 870 511 4477

For Relay UK 18001 0345 711 4477

You will need;

Your Business Loan Account number and sort code.
Full Property address to be released, including the Title number and date charge registered, if known. Please note if the property is in Scotland -you must use a solicitor, please ensure you have their details.
Type of security to be released e.g., property, guarantee or life policy.
Your contact information in case of queries.

Please note without all this information, we will be unable to process the request. Please note, unless the loan is fully repaid any requests to release security will need to be reviewed and approved by the Bank before being processed and will be subject to credit approval.

Is the release for a Limited Company?

Please check if the property legal charge is outstanding at Companies House or at the Land Registry before contacting us. If it is at Companies House, It is the responsibility of the Legal Estate Owner to arrange for the completion and filing of the appropriate forms at Companies House. You can check the Land Registry records here.

Are you a Solicitor acting on behalf of a customer?

We can only accept written requests, as we require the customers authority;

NatWest Business Banking
PO Box 16204
Birmingham
B2 2WP

You will need;

Customer Name and Full Address, including the post code and the customers date of birth.
Business name and Business Loan Account number and Sort Code.
Full Property address to be released, along with Title number and date charge registered.
Type of security to be released.
Customer written authority.
Your contact information in case of queries.

Please note without all this information, we will be unable to process the request.

Order or view account statements Close

The quickest way to order, view, print and share copies of your statements is via Online Banking or the Mobile App.

You can sign up for Online Banking here. You'll need your account number and sort code.

To order a statement on Mobile App log in, choose account from list (if more than one) and select 'Statements' from account detail view.

To sign up search 'NatWest Mobile Banking' in your device's app store or download it directly.

App available to customers 11+ with a compatible iOS and Android devices and a UK or international mobile number in specific countries.

Amend your statement preferences Close

It's quick and simple to change your statement preferences and switch to paperless or paper statements.

From here, you can choose how you'd like to receive your bank statements.

You can sign up for Online Banking here. You'll need your account number and sort code.

Alternatively, if you want to now receive your statements by post you can call us on:

03457 11 44 77

Relay UK 18001 0345 711 4477

Or, if you're calling us from abroad:
+44 870 511 4477

Our call centres are open 24/7 for basic banking enquiries. For lending and other specialist business banking enquiries, we can only provide guidance from 9am to 5pm, Monday to Friday.

Cancel a Direct Debit Close

The quickest way to cancel a Direct Debit is to use Online Banking.

Once logged in, from the 'Direct debits' section, select 'Manage direct debits'. If you need any help, click the support button there.

You can also use the mobile banking app. Choose the correct account and then select ‘Direct debits’.

If you don’t have access to Online Banking:

You can cancel a Direct Debit using this digital form:

Cancel Direct Debit form

The form will ask you for the email addresses of the people with signing permissions on the account.

We’ll then email your signatories and ask them to authorise the request by uploading an image of their signature.

Get more information on timescales and when to cancel a Direct Debit.

Order certificates of interest or balance Close

Manage my payment limits Close

Mobile App

You can now update your daily payment limits in the mobile app. The maximum limit is £50,000.00 per account for Business customers across Online, Mobile & Open Banking. Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.

To change your 'Payment limits' using the NatWest Banking App, tap on the ‘Payments’ icon at the bottom of the screen, select ‘Payments settings’ and then ‘Payment limits’.
Select the limit you wish to amend.
Select the amount you wish your limit to be set to, this can only be changed in increments of £500.00
Select ‘Next’ to navigate to the next page.
If decreasing your limit, please confirm the change and your limit will take effect immediately.
If you wish to increase your limit, you will need to use biometric approval to complete the limit change within our app. Please follow the on-screen instructions.

Mobile Banking | NatWest Business

Bankline

Bankline users can make payments up to any amount. Administrators can set payment limits for users as required.

Get to Know Bankline | NatWest Business

Telephone

Payments via telephone banking are limited to £10,000.00.

Manage your business cards

Debit cards

Discover our tips to on how to use your debit card, to help you get the most out of it. If your card has been lost, stolen or damaged, please use the correct form to let us know about it. We'll issue a new card and make sure the old card is cancelled.

Learn more about your business debit card

Credit cards

You can head over to our dedicated page where you’ll be able to get helpful information on how you can view and manage your cards online. You can complete tasks such as adding new cardholders and amending your card details.

Manage your credit cards

Answers to common questions

How do I get help with card reader issues? Close

Visit our dedicated card reader help page for more information on card readers, what they're for and how to use them.

You need to order your first card-reader through Online Banking.

How to order a new card reader.

Once your card reader arrives, make sure you enable it.

Card readers can only be activated 48 hours after they’ve been ordered.

Biometric approval on the Mobile Banking app will work even if you don’t have a card or a reader, so it’s a good alternative to approve payments straight away.

Learn more about biometric approval and the mobile app.

How can I review and minimise my account charges? Close

You can find out how to minimise account charges and see a full breakdown of business account tariffs and charges on this page:

Business account charges page

How do I query transactions or charges on my account? Close

If you’re unable to resolve the issue with the payee directly and want to challenge a transaction, or you still don’t recognise it, you can find out about your options on our Card Payment Support page.

How do I make international payments? Close

Do I need to inform you if I'll be using my card abroad? Close

If you’re travelling abroad and you plan on using your NatWest cards, it’s a good idea to let us know and we’ll make sure your spending isn’t affected.

You can register your travel plans via Online Banking and our mobile app.

What to do when someone in your Business dies? Close

We can help you during this difficult time by guiding you through the process of dealing with a Bereavement within your Business and giving you relevant support.

Visit our bereavement page for more information

Managing your accounts

How to change your business details

Start a chat to manage your account

Manage your payments

Change your details

To change your business address:

To change your business name

To change your primary contact

To update your contact details

Manage your signatories

Open and close accounts

Complete account tasks quickly through Online Banking

Forms to manage your account

Ways to save on business account charges