Cora is your digital assistant, available 24/7 to quickly answer your queries. She can help you get things done and guide you to the right place – whether that’s a webpage, an online form, or a chat with an adviser.
Cora can also complete tasks for you when you’re in Digital Banking or the mobile app as well as Bankline. This includes stopping a cheque or ordering chequebooks and paying-in books.
Cora, your digital assistant, can quickly help with a wide range of queries.
Whether you have a question about your account, a loan or other business services, click the ‘Chat to Cora’ button to get help. If it’s something Cora can’t solve, she’ll put you in touch with one of our specialists.
The quickest way to check your balance, change a standing order or update your contact details is online.
Log in to Online Banking or the mobile app to start a secure message chat.
You can now reach us on WhatsApp! Whether you have a quick question or need support with your account, WhatsApp makes it easy and secure.
Add our official WhatsApp number to your contacts +44 3457 11 4477. And look for the verified badge next to our contact name when chatting to us.
